Desktop Support Specialist

Join the dynamic team at H-Tech Supports as a Desktop Support Specialist, where you'll be at the forefront of digital transformation. With our strong foundation built since 2013, we're committed to keeping our clients ahead in over 50 countries. You'll dive into a variety of tasks, from simple smart hands engineering to more complex consultative projects, ensuring smooth operations and innovative solutions. At HTS, we believe in growth, teamwork, and reliability, and we support our global clients with seamless datacenter, unified collaboration, and wireless communication services. You'll be part of a mission-driven team that values hard work, leadership, and mutual respect, all while contributing to social responsibility initiatives. If you’re ready to make an impact and grow your career in a supportive and forward-thinking environment, HTS is the place for you. Come build the future with us!

Tasks

• Provide top-notch deskside support to ensure smooth operation of all hardware and software for end-users.
• Troubleshoot and resolve technical issues related to desktop systems, applications, and network connectivity.
• Collaborate with team members and communicate effectively with clients to deliver exceptional technology solutions.
• Assist in the setup, configuration, and maintenance of desktops, laptops, and other peripheral devices.
• Document processes and create user-friendly guides to help staff navigate new technologies and solutions.

Requirements

• Experience with troubleshooting and resolving hardware and software issues on desktops and laptops.
• Strong knowledge of Windows and Mac operating systems, as well as common office productivity software.
• Excellent communication skills and the ability to work effectively with diverse teams.
• Ability to perform under pressure and manage multiple tasks in a dynamic environment.
• A proactive attitude with a passion for continuous learning and staying updated with the latest technology trends.

Benefits

It's a freelancing project so we can offer what we offer with all inclusive rate.

Join H-Tech Supports as a Desktop Support Specialist. Be part of our global impact in tech innovation and digital transformation. Grow with us while keeping clients ahead in technology!