Customs Business Development Manager / Director M/F

Customs Business Development Manager / Director M/F

Type of assignment

Full-time Regular

Function

Support function - Business Development

Job title

Customs Business Development Manager / Director M/F

This role has a global scope, encompassing 4 regions: Americas, Asia – Middle East, Europe, and France, in connection with the regional customs product directors. Direct contact with various stakeholders internally at the LOB and region level (mainly Sales teams, regional customs product directors, and their sales teams) ensuring the alignment and roll out of the business development strategy. Regular exchanges with customers and prospects (supply chain companies having trade compliance requirements with a need for Customs Solutions). Ability to understand the market requirements.

Business Development – 80%

The main objective is to develop the business on a global scale.

1. Define the business development strategy in conjunction with the Global SVP.
2. Jointly with the Sales community and Product in the regions, identify new opportunities for future growth with new and current customers.
3. Develop and own the relationships with identified Customer(s) and internal stakeholders (cross-selling with the Global Account managers mainly).
4. Drive the value propositions for key targets and personally lead the proposals (tenders and responses) for the identified target companies.
5. Visit global and regional accounts.
6. Own/support RFI's and RFQ's and ensure the bids are completed in line with Sales, tender teams, and the regional Product organization.
7. Lead the creation of the marketing & Communication needs (internal and external) in line with its management, the Marketing Department in charge and the regions: value proposition, social media actions, newsletters, blogs, external conferences to increase customs visibility. This also includes managing 1 direct report responsible for it.
8. Utilise the CRM system (Salesforce).

Network Management – 10%

Participation in the animation of the 'customs product' network on the business development scope (regional customs product directors) in connection with its management: Including regular exchanges, visits, global tenders coordination, business development opportunities, and strategic requirements.

Product Development – 10%

Participation in the development of the customs product (product aspects and solutions to be offered to the market) in line with its management and the regions such as:

1. New solution/product creation, awareness, deployment in the regions.
2. Digital Product solution.
3. Internal and external customs product awareness.

Applicant's Profile

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum of 5 - 10 years of experience in Freight Forwarding and/or Customs Brokerage.
Proven record of business development success, validated by experience listing.
Excellent communication and negotiation skills.
Solid customs knowledge to engage with internal and external stakeholders.
Ability to work independently and as part of a team.
Ability to lead projects and engage internal stakeholders.
Proficiency in Salesforce CRM is a plus.
Fluent in written and spoken English.
Cultural awareness (international environment).

Working Time (%)

100

Minimum Level of Education Required

Bachelor's Degree

Years of Experience in Similar Position

Confirmed (5 to 10 years of experience)

Languages

Fluent in written and spoken English.

General Information

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53,000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker.