Customer Project Manager - Hospital Patient Monitoring (HPM)

Job Title

Customer Project Manager - Hospital Patient Monitoring (HPM)

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

Your challenge

You will coordinate the installation and commissioning of new monitoring equipment for our customers. You play a key role in the success of the partnership established between Philips and its customers, by ensuring that equipment is installed and commissioned in accordance with the conditions agreed and negotiated with customers.

Your responsibilities

• From the pre-sales phase onwards, you will assess the customer site's configuration requirements for the installation of monitoring equipment, and the associated budgets and deadlines.
• You draw up the project plan for installation and commissioning, in consultation with all parties involved in the project: key contacts at the customer site, Philips sales representatives, suppliers and service providers (in France and abroad).
• Identify and inform stakeholders of potential technical and commercial risks associated with the project and work out the most appropriate scenarios to avoid/limit them.
• You supervise the overall progress of the project: coordination of suppliers, control of budget and deadlines, appropriate management of requirements/requests for modifications during the project.

This position is based in the South-West region of France, with mobility within the sector (more than 50% travel). You will support projects as well for customers localized in overseas in collaboration with our distributors based in these territories (travels in these territories when necessary).

Your team

Reporting to the CPM Lead France, you will join the South-West District and work closely with the District Manager, Sales Engineers, Operations Manager, Field Service Engineers and Application Specialists.

Profile required

• A bachelor’s degree preferably in (biomedical) engineering
• At least 5 years' experience in Project Management (technical coordination of installation of IT, Telecom or electronic equipment or systems...)
• Ideally, experience in a hospital environment
• Proficiency in project management tools such as Clarity, SAP, SFDC/OneEMS
• Strong organizational skills, priority management, problem-solving, responsiveness and decision-making skills
• Excellent communication and leadership skills
• Fluent English essential