CRM Manager

Are you ready to push the boundaries of creativity and redefine what high-performance email marketing looks like? This is your chance to join a boutique agency that’s shaking up the eCommerce landscape. With a team that thrives on creativity, ambition, and meticulous attention to detail, they’re on a mission to deliver unforgettable experiences for our clients and their customers.

They’re not just about growth—they’re about excellence. The agency limits the number of clients they take on so the focus can be on what matters: delivering quality, creativity, and results. As their new CRM Manager, you’ll play a pivotal role in ensuring every project is flawlessly executed while driving exceptional client satisfaction.

If you’re ready to immerse yourself in a world where innovation meets precision, we want to hear from you.

YOUR MISSION

To manage and elevate clients’ email marketing strategies through creative concepts, flawless execution, and meaningful results. You’ll combine strategic planning, relationship management, and cutting-edge tools to deliver campaigns that leave a lasting impact.

This is a fully-remote, full-time work as a self-employed individual.

What’s In It For You

• Creative Freedom: Work in a culture that values bold ideas and rewards experimentation
• Growth Opportunities: Access ongoing training, mentorship, and the potential to grow with the agency
• Flexibility: Enjoy the benefits of 100% remote work and the freedom to organize your schedule
• Team Spirit: Join a supportive, ambitious team with an entrepreneurial mindset

What You’re Getting Into

• Manage relationships with 4 clients, ensuring seamless communication and driving impactful results for eCommerce brands generating anywhere from €200–€800k/month in sales
• Ensure timely delivery of projects by overseeing timelines, maintaining clear client feedback loops, and aligning deliverables with performance and branding goals
• Collaborate with designers to develop innovative email campaigns that captivate audiences and exceed client expectations
• Craft compelling, results-driven copy designed to maximize engagement, conversions, and overall campaign performance
• Optimize team schedules, craft compelling creative briefs, and present polished concepts that drive client buy-in and project success
• Uphold the highest quality standards by rigorously reviewing campaign details, from email deliverability to branding consistency, ensuring every project exceeds expectations

Who You Are

• Experience: At least 1 year working with Klaviyo and/or in digital marketing, ideally for eCommerce brands or agencies
• Skills: Strong organizational skills, excellent communication, and a knack for creative problem-solving
• Mindset: Entrepreneurial, detail-oriented, and self-motivated with a bias for action
• Languages: Fluent in French and English
• Tools: Proficient with Klaviyo and a solid understanding of email marketing principles

What Success Looks Like

• 30 Days: You’ve mastered the processes, begun managing your first client, and are familiar with the team dynamics
• 60 Days: You’re leading projects, proactively improving client strategies, and confidently collaborating with the team
• 90 Days: You’ve built strong client relationships, established your authority as a CRM expert, and are delivering measurable results

READY TO BE PART OF SOMETHING EXTRAORDINARY?

If you’re passionate about pushing boundaries in email marketing while thriving in a culture of creativity and excellence, apply now and join this agency as they take eCommerce email marketing to the next level.