Consultant, Digital Health

Job Description

Klick Consulting is seeking a high performing, high achieving and passionate digital health product leader to join our growing team. Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across health, including pharmaceuticals, medical devices and biotech. Headquartered in Toronto, the team is made up of experts in a variety of disciplines, from business strategy to behavioral science to AI/ML.

It’s an exciting time to join Klick Consulting. Health organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. New technologies are emerging rapidly, government regulations are shifting, the face of competition is changing, and the workforce is more dynamic and empowered than ever. Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution, often testing our results in the market.

We are looking for an experienced and adaptable consultant, with a background in digital health product development and management, to join our team building digital health solutions for our clients. In this role, you will be responsible for guiding the development of cutting-edge digital solutions from concept to launch. You will work closely with our clients to understand their needs and pain points, and use this information to develop solutions that meet their objectives.

You can learn more about the Klick Consulting team here: https://consulting.klick.com/

Title: Consultant

Location: Toronto

As a Digital Health Consultant on the Klick team, you will be responsible for:

• Driving the strategic vision, direction, and development of technological solutions for clients
• Working understanding of Software as a Medical Device development process, Telehealth Platforms / Services
• Navigating and preparing for regulatory (e.g. FDA), legal, and medical reviews and meetings
• Management of Klick’s Quality Management System
• Gathering external research, participating in customer and expert interviews, analyzing client and Klick generated data to inform decision making
• Developing product roadmaps and feature sets that meet client needs
• Communicating critical insights visually and verbally
• Experience running and managing projects, keeping an eye on both long and short term needs
• Collaborating with team members across a range of disciplines, in service of product development
• Understanding of agile methodologies is key
• Engaging directly with a variety of clients, serving as the champion of their product

Requirements:

• 3+ years’ experience in a product development environment is a must; core focus within the US healthcare space is an asset
• Experience with software development and project management processes and methodologies
• Experience managing day-to-day technical and design direction
• Knowledge of the US (FDA) regulatory landscape in reaction to the development of digital solutions
• Understanding of ISO13485:2016, and ability to manage a Quality Management System
• Excellent communication skills and ability to interact effectively with leadership, senior staff and staff in both technical and business areas
• Ability to work both independently and led teams
• Experience in gaining alignment or gathering requirements through client working sessions
• Proven track record in being adaptable and able to pivot quickly to changing needs and requirements
• Experience in design thinking and future thinking/foresighting is an asset
• Comfort in leading and participating in co-creational ideation and design exercises
• Experience in scoping and project planning, in particular in the development of digital solutions
• Degree in technology or business related field; post-graduate degree an asset, or equivalent vocational experience
• Working understanding of common fullstack (Node, Angular, React, etc.) and cloud technologies (AWS, GVP, Azure. etc.) is considered an asset