Commercial Junior – Sales Associate H / F

We are living in exciting times where technology and digital transformation improve and disrupt businesses and their supply chains on a daily basis. At Kbrw, we’re disrupting the tech supply chain, and we aim to facilitate this transformation through high-performing software, driving our consistent growth. And guess what? You can help us achieve our vision!

Born in 2009, we are a leading European SaaS company on a mission to build robust, high-quality long-lasting projects. Our high-performance cloud-native flagship solutions, such as Order Management System (OMS) and Warehouse Management System (WMS), help complex businesses implement new omnichannel operations, orchestrate critical business processes, and improve customer promises across all business channels. We meet the highest IT requirements by achieving performance, robustness, configurability, easy integration, while also mitigating IT risks.

Kbrw is self-founded and has grown significantly over the last five years, with a 30% increase in its headcount and its revenue every year. Our solutions are already used by height CAC40 companies and deployed in over 16,000 sales outlets in more than 120 countries, managing a total transaction value exceeding 30 billion euros!

With offices in Paris, Bordeaux, Lille, Clermont-Ferrand, Barcelona, and Shanghai, our reach is global and we aim to be 200+ employees by 2025!

Let’s talk about our Product & Engineering

Welcome to our dynamic Product & Engineering team! Our amazing team is currently accelerating our “shift-to-product” by following 5 key objectives: increasing solution reliability, unlocking platform scalability, building-up knowledge and tools, standardizing IT processes, and increasing product value.

As an Engineering Manager of the SRE team, you’ll be at the forefront of building our new scalable platform, working hand in hand with Simon, our Head of Product & Engineering.

A peak at our tech stack & infrastructure

440+ bare-metal servers hosted on OVH in 2 datacenters

5200+ LXC containers

What will I be doing?

1. Work with Product Management, Delivery Leaders, and your own team to define a strategy and roadmap to help the company achieve its “shift-to-product” and operational excellence required by our customers.
2. By using your extensive knowledge of the bare-metal industry and cloud infrastructure, spearhead initiatives to refine and introduce innovative technologies compatible with the company technological vision, and ensure that we answer the challenges needed for our product and customers.
3. Handle the relationship with our bare-metal and network provider, be it technical or commercial.
4. Be accountable for the global quality and incident management to the internal and customer stakeholders: communication, coordination, follow-up on post-mortem, mitigation, and remediation. You will be the main point of contact for other parts of the company.
5. Be a servant leader and technical manager for a team of 4 SRE: provide technical leadership, make sure the team stays healthy and efficient, ensure on-call rotations and “run” duties, etc.

What do I need from you?

1. Computer Science degree or equivalent.
2. 7+ years of experience working in an SRE, Ops, or DevOps environment.
3. Professional experience managing bare metal server infrastructure with containerization (≈ 300+ hosts, ≈ 4K+ containers).
4. Experience with team and collaborator management.
5. Experience as Product Owner or equivalent is a plus.
6. Proactive and determined, yet flexible at mind, with a good team spirit.
7. Good communication skills, both written and spoken, in French and English.

The stuff you wanna know?

• An attractive compensation package:
• A transparent remuneration policy: from software developers to department
• Participation in profits in France via the profit-sharing system
• Possibility of bonuses based on your results
• Family-friendly work-life balance: 2 days remote policy
• Meal allowance with Swile (€9.5 daily)
• Private healthcare provided by AXA (100% covered by Kbrw for you and your family)
• Access to Leeto perks: theater, opera, sports clubs, concerts, festivals, trade fairs, etc.
• Work in an international, dynamic, and passionate environment with a company culture focused on learning and development:
• Software engineers' training: our developers undergo a one-month training in Elixir and React with a complete internal and certified training (Qualiopi)
• Personal development plan: each employee has a personal development plan established by their manager to integrate quickly and progress within the company
• Manager training: our managers are trained by our HR team and management experts to help provide the best managerial experience for their teams
• A structured and mature management process: our management approach is structured through well-defined processes via Lattice, an HR management platform
• Opportunities to grow fast: responsibilities and promotions are discussed twice a year during two performance reviews
• Kbrw cares about our teams: we have been labeled a “Great Place to Work” for 2024 / 2025

Our Recruitment Process

1. First meeting with Hari to get to know each other - 1 hour
2. A technical visio interview with Louis (Sr. Platform Engineer) and Arnaud (CTO) - 1 hour
3. A fit interview with Julien (head of People) and a Delivery Leader - 45 min
4. A last interview on site with Philippe (CEO) and Alexandre (Chief of Staff) - 1 hour

Kbrw is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are dedicated to fostering an environment where everyone feels both included and appreciated. Our commitment extends to providing fair consideration to all qualified applicants, irrespective of age, color, family background, gender identity, marital status, national origin, physical or mental ability, pregnancy, sexual orientation, social background, or any other characteristic protected by relevant laws.