Client Services - Senior Operations Consultant - Collateral

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 3,000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.

You’ll be part of one global team where you can learn fast and stay true to yourself.

Team & Context

The EMEA CS Operations domain aims to deliver expertise to Murex clients from Europe, the Middle East, and Africa (EMEA) by providing a range of services including the implementation of new modules of the MX.3 platform, supporting evolution and production activities for our existing clients, and training/advisory services delivery.

The modules and processes in the scope of the Operations domain relate to the back-office activities of our clients, such as trade lifecycle, settlement, collateral management, regulatory reporting, among others.

Your missions / What you'll do

After a training phase on the software MX.3 and on a selection of business processes covered by the Operations domain, you will be required to work for EMEA clients on a wide variety of topics:

1. Contribution to client projects (e.g., participation in the functional design and configuration of a module as part of a new implementation, participation in a software version upgrade project, etc.)
2. Client support on Operations activities (analysis and monitoring of client inquiries and functional questions, search for solutions, escalation of incidents to product teams, etc.)
3. Follow-up of new developments and fixes (sharing client feedback/requirements with the product teams, coordination with product teams to meet client deadlines)
4. Knowledge transfer (e.g., presentation of a product, feature, or module internally or to the clients), training delivery on MX.3 modules to clients or internally
5. Development of strong expertise on Operations activity both from business and IT perspective

Your profile

1. Master's degree in Computer Science, Mathematics, Financial Market, or similar quantitative field from an engineering school or university
2. At least 3 years of experience in IT or financial industries
3. Background in Technology (XSL, XML, SQL, UNIX, software development)
4. Fact-based problem solving and strong analytical skills
5. Excellent written and oral communication skills in English; French is optional
6. Autonomy, ability to work independently and in a team