Client Lead - Key retailer (French speaker)

Criteo
Paris
EUR 60 000 - 80 000
Description du poste

What You'll Do:

Criteo is seeking a highly motivated and experienced professional to join the EMEA Enterprise Team as Client Lead with a dedicated focus on a key retailer. In this role you will be responsible for leading and developing the commercial partnerships supporting retailer’s media monetization strategy, ensuring long-term revenue growth.

This role operates within a 'V Team > Client Lead' structure, meaning you will be responsible for a cross-functional team dedicated to this retailer, including sales, account strategists, and campaign manager. Together, you will drive a seamless, consultative approach to help the retailer expand and optimize their commerce media business.

You are expected to lead and develop the strategy and execution for leading retailers to ensure the long-term success and revenue growth. This role is responsible for building new and deepening existing strategic relationships and requires strong analytical skills for building business plans and zoning proposals. You will be responsible for driving growth to educate clients and foster new product adoption. In doing so, you will play a leadership role and interact with senior level decision-makers on the client side to define media strategies and leverage all of Criteo’s Retail Media solutions. You will also own the revenue line for your portfolio and lead the engagement and onboarding with your customers. You will be supported by a cross-functional team of technical managers, analysts, and ad operations.

Criteo provides technology and commercial capabilities that enable retailers to generate trade, brand, and agency revenues from partners who sell products within their store or online. Brands and sellers use sponsored products and display advertising (on-site) and a variety of off-site formats (display, video, CTV) to engage customers throughout their customer journey, with the purpose of increasing sales and creating loyalty to the retailer. 'Commerce Media' connects retailers' 1PD, commerce audiences, and digital assets to ensure relevancy and the capability to provide personalized product promotions that are relevant to the shopper.

  • Be an inclusive, respectful and trustworthy business partner for your clients.
  • Drive a positive and strong can-do attitude by setting and executing a clear vision and strategy for your retailers. Create a focus on the customer and build a broad knowledge of our technology, roadmap, commercial strategies, and retailer solutions.
  • Engage strategically with your clients and represent Criteo promoting an understanding of retail media and commerce media across the business unit to position the company as leaders in the space.
  • Functionally manage and align with the dedicated V Team, working closely with sales, account strategists, and a campaign manager to deliver a holistic, coordinated approach to the client.
  • Navigate retailers’ organization and have strategic conversations with stakeholders across various teams (merchants, product, finance, ecommerce, etc.).
  • Forecast revenue opportunities and achieve quarterly revenue goals.
  • Focus on working closely with our technical and commercial teams to drive value and growth for the retailers in your portfolio. You will hold the strategic plan by retailer and will need to collaborate across the business to deliver on their goals and educate your clients on products, new solutions, and best practices to drive demand to action and grow existing business.
  • Own, develop and present QBRs and yearly business plans that align with the clients' technical and commercial roadmap.
  • Ad hoc sales requests.
  • Regular client interaction, including weekly in-person visits (Val de Marne).

Who You Are:

  • Fluent in French and English with proven experience of working in an international environment.
  • Proven track record as a Senior Account Manager or Client Lead within digital marketing, online advertising, or e-commerce.
  • You have experience working with retailers and/or high-value, complex clients who expect a deep partnership that generates results.
  • Ability to think outside of the box and develop creative customer solutions.
  • Team player with analytical mindset.
  • Self-motivated team player with ability to take the initiative and uncover new revenue opportunities.
  • Previous experience selling SaaS technologies or ad-tech solutions is a plus.
  • Strong written and verbal communication and persuasion skills with the ability to engage senior-level stakeholders.
  • A proven track record of being client-centric – nurturing and growing a portfolio of clients and overachieving targets.
  • Problem-solver, solution-finder, strategic thinker.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression, and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation, and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional, and financial wellbeing, their interests, and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

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