Chief Revenue Officer I CRO - B2C (FR & EN Fluent)

Are you inspired in being a key player in building a massive EdTech company that will empower millions of people?

Do you have international ambition?

Do you love scaling companies & finding new revenue streams?

Do you desire to put that thrive of excellence at the service of selling meaningful products that really change lives?

Do you believe you are more than just a driven CRO but you also:

• Are a strong leader who can attract and inspire great talents

• Are someone who aligns all revenue departments (marketing, sales, RevOps, customer success) but not only… and always find new opportunities for massive growth

• Have an analytical & data driven mindset

• Are really strong in terms of influence & strategy

Deep inside you are looking for a new adventure with…

• Freedom: feeling free to work remotely or hybrid and being trusted to deliver

• Ambition: growing up surrounded by smart colleagues driven to create a brand as iconic as Nike or Apple

• Impact: contributing to transform people lives at scale

And you deserve it because you have:

• Led the scaling of several businesses in B2C from 10M to 50M and beyond, defining and executing a strategy that skyrocketed market penetration and expansion

• Demonstrated an exceptional ability to break barriers between all Revenue functions, but also between companies and their customers, nailing not only your personae but also crafting game-changing offers

• An extensive track record of being an inspiring leader, maximizing the potential of your teams and colleagues and making them grow daily

Then, you have found the next adventure that will fulfill you!

This is a full-time position, carried out from our beautiful offices in Dubai, Lisbon or from the comfort of your couch! French and English fluency is required.

YOUR MISSION

Your main goal is to create a revenue generating machine and take us from €10M to €50M revenue in B2C in 3 years, while aligning all revenue-related departments and improving our pace of execution, defining the strategy for international expansion and penetrating the English-speaking market.

To do so, here are your 7 main responsibilities:

1. Create and implement the revenue strategy (marketing & sales)

• Explore new business models, pricing strategies and potential partnerships,

• Lead market research, competitive analysis, and translate key insights into impactful growth opportunities,

• Observe the full revenue cycle of the company & develop strategies to maximize our customer lifetime value as well as future revenue,

• Develop and execute a go-to-market strategy that ensures the company exceeds its revenue and profitability goals,

• Implement revenue forecasting.

2. Lead and align revenue & product department

• Manage the sales, marketing and customer success teams to drive business growth and improve customer experience,

• Identify and resolve areas of improvement across the marketing, sales, customer success, partnership departments,

• Ensure performance, speed of execution, accountability and alignment of the company’s revenue-generating departments by developing and impacting appropriate metrics,

• Collaborate with the finance, product management, and marketing teams on messaging, pricing strategies, and business models,

• Partner with the product teams to define offers that scale.

3. Monitor the revenue pipeline & establish analytics to measure and forecast demand and market conditions

• Monitor the performance of our strategies and processes across the revenue cycle,

• Use data to make informed decisions and define strategic processes,

• Solve any data inaccuracies and set up business intelligence.

4. Create predictable and scalable revenue machine

• Create lead generation, conversion, sales retention systems,

• Equip the teams with all resources, tools, technology and infrastructure needed,

• Integrate the revenue technology stack including marketing automation, CRM, digital channels, business intelligence, and customer data platform,

• Implement predictable, repeatable and scalable sales and marketing processes and playbooks.

5. Sales - Support and manage the Head of Sales, so that the sales department meets and exceeds targets

• Ensure that sales teams understand the value propositions,

• Fill management gaps by building and training individuals and teams in sales and by mentoring our Head of Sales,

• Work on a better identification of profitable targets and qualification of leads,

• Improve the whole sales funnel: sales script, post-calls sequences, improve show-up rate,

• Challenge and improve the commission plan.

6. Marketing - Build a growth machine & an iconic Brand

• Use data to quickly identify areas of opportunity to increase revenue generation,

• Use data to identify key market segments and an ideal buyer persona that can generate the most revenue,

• Analyze customer needs and improve market positioning, build irresistible offers and pricing strategies,

• Ensure that campaigns are focused on the proper channels, customers, and using the most impactful messaging,

• Build a content production machine in order to produce timely, authoritative, highly-credible content to drive brand affinity, engagement & conversion,

• Make sure to generate a MASS of qualified leads at a reduced cost (through all relevant organic and paid acquisition channels…)

7. Attract, find and hire great talents & Lead them to Excellence & Performance

• Build a recruiting agency within Paradox and source talents in your own network

• Be proactive to create a machine to attract talents

• Engineer the “Sales Hiring Formula”: Uncover the characteristics of successful sales and marketers for our product portfolio

DO YOU RECOGNIZE YOURSELF?

Must have:

• At least 3+ years in a similar role (Head of Sales, VP Sales, CMO, Chief Sales Officer, Head of Marketing, Head of Growth, COO) in B2C a fast-paced digital environment with a proven track-record of growing revenue through new-product development, marketing, sales, branding, and partnerships

• Leadership: excellent communication skills - easily move others to action - passionate about building teams

• Strategy not just tactics - 10 000 feet vision & 1mm obsession: Ability to craft and execute a business strategy effectively - you are able to think of bold moves that go beyond following the trendy tactics

• Data-obsessed & strong analytical mind: you challenge your assumptions, are able to quickly identify and formulate problems, and support your analysis with data

• Love influence and how to frame things in a way that make people be inspired to do things

• Obsessed with fast execution

• Impact Driven & Passion for the Paradox mission - you love EdTech, you want to sell meaningful products that really change lives

Other Key Points:

• Cool under pressure

• Drive & Problem Solver: you’re ambitious, you work hard because you love it, you own things and get them done.

• Growth over Ego: you are eager to learn, and receive hard feedback to grow. You let others speak and seek to understand their viewpoints. You are comfortable in conflict: at ease with defending your case with facts, until we find what’s right for the vision of the company.

• Tech and product savviness

• Growth and digital marketing have no secrets for you

Language

• French: Native

• English: Fluent English, you can hold a conversation on specific details with English-speaking colleagues.

Our chosen language for written communication is English. Currently, 10% of the team is English-speaking, a % which will continue to grow.

TECHNICAL:

• Our marketing stack: Active Campaign, Hubspot

• Tracking / reporting tools (e.g: GA, Google Search Console, GTM, Power BI, Hotjar etc.)

• Webflow, Make, Hubspot, SEMrush, and outbound tools

• Solid experience in SEO & SEA

IT MIGHT NOT BE FOR YOU

Let’s be clear, we are looking for someone who is not just Great, and for whom Paradox ambition isn’t just another cool project; but a true mission.

So if those personal interests: personal development / coaching / professional growth / education / edtech / teaching / edutainment are not things you REALLY love, let’s forget it!

Let’s forget about it also if,

• You don’t like to be challenged and grow in your job

• You don't like receiving or giving tough feedbacks

• You don’t question the status quo: the process are there for a reason, we have always done it this way

• You like to have very specific & fixed tasks assigned to you. Be told what to do and how to do it.

• Your only driver is joining a full-remote company: yes, our company culture is cool, but we want people to care about our mission, products, and their job!

Also, at Paradox we,

• are inspired by a culture of performance and ambition. We have a very startup-oriented culture where everything is fast-paced and there is a lot of change. You won’t always be told what to do or how to do it

• tell each other things, even if they are uncomfortable. We value growth over ego. At Paradox, expressing disagreement to a manager and knowing how to debate is valued! We encourage critical and strategic thinking.

If all this makes sense with you, then we'll love working with you (and you with us, you'll be pampered!)

But maybe YOU WONDER WHAT’S OUR STORY?

At Paradox, we are convinced that people do not want “just a job” anymore.

We are all craving to have an impact through our professional journey. Some want to start their own venture, some want to become an intrapreneur in their current organization, some others just want their day-to-day tasks to have more meaning.

PARADOX HAS ONE GOAL: TO EMPOWER PEOPLE AND ORGANIZATIONS TO LIVE THEIR TRUE AMBITIONS.

But where do we start?

If you have an interest in personal development, you probably already know that:

• Making things happen is a real struggle when you don’t know what truly inspires you and how to get there ;

• Available resources are either boring or full of crazy unsubstantiated theories.

It needs to change, and we’re here to make it happen!

️OUR AMBITION IS TO MAKE SUCCESS THE ONLY POSSIBLE OUTCOME FOR OUR CLIENTS (WHATEVER SUCCESS MEANS FOR THEM), BY CRAFTING INNOVATIVE & CAPTIVATING BREAKTHROUGH EXPERIENCES.

In other words, we want to make personal growth as entertaining as watching Netflix.

• We travel the world and surround ourselves with top entrepreneurs (Richard Branson - Founder of Virgin, Marc Simoncini - Founder of Meeting, Fred Mazzella - Founder of BlablaCar), world athletes (Tony Parker - Hall of fame NBA Player, Frederick Bousquet - World record in 50m free swimming, Frank Leboeuf - WorldCup Footballer), and artists (Gad Elmaleh - Comedian, Franck Dubosc, Barry Osborne - Producer of Lord of the Rings and Matrix);

• We reverse engineer their strategies for achieving success and fulfillment and lean on the latest researches about neurosciences;

• We deliver trainings & educational contents around Power Skills (critical thinking, productivity, leadership, public speaking, coaching, stress management, etc.), self-growth and performance, through a balanced set of e-learning programs, events and edutainment videos.

From one well-known Founder to a team of +60 people today (and counting!), this approach has paid off and enabled us to exceed 2 million followers on social networks, and to have thousands of people attending our online events and training courses.

TOGETHER, WE ARE DRIVEN BY ONE DREAM:

• Helping 100 000 people achieve their dream and display their pictures on what we call the “100 000 dreams wall”;

• Giving our clients access to constant personal growth by reinventing their learning experience;

• Leverage AI and other technology to provide an outstanding customized experience to millions of people for them to transform their lives.

And that’s where you come in. Join the Paradox Revolution!

JOIN US IF YOU CRAVE

Growth & Ambition

We hire only the best, it’s exhilarating to be surrounded by A-players who strive to perform whilst being in a good mood. You'll be working with some of the best minds.

No more bosses, but ongoing conversations to support your professional development. Being part of an ambitious company with a lot of growth opportunities.

Impact & Meaning

Playing a crucial role in the development of a company whose content and products are enjoyed by millions of people. Waking up in the morning knowing you are making a difference: we receive messages every day from clients who have successfully lost weight, quit smoking, reach a milestone in their business, built better relationships, and made positive changes in their lives.

But that’s not all, we believe that driven people deserve…

Freedom & Well Being

A company culture based on autonomy & accountability. Flexible working hours. A remote culture from day one with the freedom to work from wherever you want. Magnificent offices in Dubai and Lisbon: you’re at home worldwide.

350€ to spend on items that will improve your remote productivity (2nd screen, chair, standing desk…) if you live far from our offices. Macbook: to be the most efficient in your work. 350€ per year paid by the company to take care of yourself (for your gym, or dance class or whatever makes you feel great). 150€ per year paid by the company to boost your knowledge (books, education): we are passionate about learning and want to support your growth). 1:1 coachings: a Paradox coach supporting you personally or professionally to live your best life. Team buildings.

• those benefits are only for full-time employees

HOW TO APPLY

That job description resonated with you?

Click on "Apply for this position" and fill out a short questionnaire (7 to 8 minutes) to tell us more about yourself and send us your CV!

Hiring process

A 6 to 8 minutes application survey.

A 15-30 minute WhatsApp call with Chloé, from the HR Team, to assess the fit between the position, the company, and your own career path. A 1 hour video-call focused on your career with Chloé to do a deep dive into your career path and your ambition.

A video-call with Jeremy, the hiring manager, so we can understand your technical skills and so you can have a 360 vision of the position by asking as many questions as you want.

A culture-fit video call with Timy, our Culture and Engagement coach to check in depth the alignment between you and our values and culture.

A case study you will present to David, our founder & CEO so we can learn more about your vision and understand if we can write the success story together.

Reference calls to get in-depth insights about how you work in different environments, make your onboarding easier, and give everybody on the team the insurance to be surrounded by A-Players. Welcome aboard!

About our hiring process

Our recruitment process is tailored to do our best to avoid that you or us realize that we’re not a perfect fit. Every step serves a purpose and will allow us to get to know you better as much as it’ll help you understand more where you’ll be stepping in.

We also want you to have time to ask all of your questions regarding the mission, the long-term vision of your team and the company, our values, with the relevant interlocutor in front of you.