Training and quality Manager (H / F)

Description de poste

Poste: Serveur / Serveuse

A Waiter / Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

Qualifications

• Previous experience in Food & Beverage / Restaurant operations
• Passion for excellent service
• Excellent team player
• Excellent communication skills

Informations supplémentaires

• Prise en charge frais de transport 50%
• 13ème mois
• Intéressement
• Family rate pour l'ensemble de la gamme d'hôtels du groupe
• Avantages CSE réduction activités sociales et culturelles...