Case Aide

Position Summary

The Case Aide is responsible for providing para-professional support services to social work staff in meeting the needs of clients. This may include, but is not limited to, supervising family visits and completing documentation as required; shopping for necessities for children in care; coordinating and/or providing transportation for clients for scheduled visits or appointments; filing/compiling data; and other interventions/supports for clients, as required.

Knowledge and Skills Required:

• Ability to provide consultation to and work with other staff, agencies, and professionals in the provision of services to children and their families.
• Able to efficiently arrange, coordinate, and transport children and/or their families to various appointments.
• Ability to schedule casual workers, when necessary, and verify that all hours entered as worked by casual staff matches the hours scheduled for the purpose of generation of payroll.
• Must be able to work in a team setting as well as independently.
• Capable of maintaining Agency owned/leased vehicles on a regular basis.
• Thorough knowledge of agency policies and procedures.

Qualifications:

• Must possess a High School Graduation Diploma with a minimum of one year of experience working with children and adults, preferably in a social or human services setting.
• Excellent communication skills, both orally and in writing, good judgement, and the skill and ability to engage therapeutically with all clients.
• Proficient in computer software applications including Microsoft Office and database programs.

Required:

• Must possess a valid Class G Ontario Driver’s Licence and have access to a reliable vehicle with OPCF6A Insurance endorsement and a minimum of $1,000,000.00 Liability.
• Satisfactory Vulnerable Sector check, Internal Records Check, and Driver’s Abstract.
• The ability to work flexible hours. Occasional travel within the region is also required.