C&C Program Manager (m/w/d) - (Gestionnaire de Programme C&C H/F)

Job Description Summary
The C&C Program Manager is responsible for creating and developing programs, including all associated projects and activities. All Programs under his/her responsibility shall be aligned with the business’s strategic direction.

In this regard, the Program Manager holds the responsibility of ensuring the creation of comprehensive business cases that demonstrate the program's value proposition, to secure funding and sponsorship. The Program Manager is also accountable for defining the program strategy (planning, scope, cost, benefits, resourcing, etc), determining the projects that will be included under the program’s scope and securing the required human capital. Finally, the Program Manager is responsible for the execution of all associated project(s) and the program/project’s closure.

The Program Manager assumes a leadership role within the program team, which includes project managers and the core team. As the leader, the Program Manager holds the responsibility for effectively managing timely delivery, ensuring quality outcomes, and controlling costs.

Major Responsibilities:

Strategy: The Program Manager carries the accountability and responsibility for defining the strategy of the programs and projects by:

• Deciding on suitable strategies and objectives
• Creating new programs to support the strategic direction of the organization
• Proposing which project shall be included into the program
• Developing program business case
• Developing the program: establishment of the project charter and program management plan
• Organizing programs and activities in accordance with the mission and goals of the business

Budget: The Program Manager has the responsibility of accurately assessing, acquiring, and overseeing the necessary budget to successfully execute the program/projects by:

• Determining the required budget to complete the program
• Identifying all risks that may occur during execution of the program and define a mitigation plan
• Mitigating cost and schedule risks with respective functional owners through current op rhythms and via ad-hoc meetings as needed; escalates issues to leadership when additional support is needed.
• Forecasting cash, margin, invoicing, and revenue for the project
• Understanding and challenging Estimates at completion (EAC) and Cost to come (CTC) for all cost bucket (eg. Logistics, engineering, C&C)
• Monitoring and comparing the actual budget consumption with the planned budget

Management: The Program Manager is tasked with assessing the headcount requirements and effectively managing both direct and indirect resources within the program.

• Determining the need in terms of resources according to the load, required competencies and planning
• Building the team and ensure sufficient level of competency and knowledge to autonomously manage assigned tasks
• Managing a team with a diverse array of talents and responsibilities
• Managing and engaging cross-functional teams
• Leading and coaching team of project managers and the core team
• Driving an operating rhythm with the project managers, core team and other Project Team members to track the progress, issues and address risks and opportunities, ensuring there are clear strategies and actions to resolution
• Contributing to a healthy team atmosphere where collaboration, inclusion and trust are encouraged, and ideas can be shared openly
• Utilizing their network and horizontal leadership within the organization to overcome obstacles.
• Holding regular meetings with stakeholders to facilitate clear and transparent communication regarding project progress, challenges, and decisions made
• Leading and evaluating project managers, core team and other staff
• Empowering project managers and the core team

Project management: The Program Manager is responsible for defining the project management plan and ensuring the accurate execution of projects in accordance with the established plan by:

• Creating the program management plan (Context / issue, goals, stakeholders, planning/milestones, scope, budget, benefits, Return On Investment, risk, resources, and deliverables) and project charter and request project managers to create their own according to it
• Leveraging lessons learned from similar Programs/Projects to identify and assess scope and risks on the Program/Projects
• Formulating, organizing, monitoring, and coordinating inter-connected projects
• Developing and controlling deadlines, budgets, and activities for the program
• Ensuring goals are met in areas including customer satisfaction, safety, quality, delivery, Cost and team member performance
• Working with the project managers, core team and cross-functional team to follow up project’s progress VS planning and budget and escalating to leadership to resolve critical issues
• Ensuring project managers capture and assess all deviations and variances impacting scope, planning, cost and resources
• Understanding schedule, critical path, say-do ratio and potential schedule risks for each project
• Assessing program performance and aim to maximize ROI

Qualifications:

• Bachelor’s degree from an accredited university or college, or equivalent
• Proven track record in process management and business transformation
• PMI certification or equivalent

Additional Information
Relocation Assistance Provided: No