Business Office Executive

You will play a vital role in supporting the daily operations of the Business Office and leading a team of Business Office personnel towards the efficient management of patients’ billings, insurance claims and collections.

Responsibilities:

1. Lead and manage the Business Office Team to meet the service level required for efficient billings management.
2. Responsible for providing patients with financial counselling on local & overseas insurance panel, Medshield, timelines for claims and any other patients’ enquiries.
3. Ensure compliance of work processes in accordance with new/changes to MOH ruling and implementation.
4. Manage the Business Office audits and liaise with stakeholders; report to management on audit findings and make recommendations for further efficiencies.
5. Assist in system implementation and upgrades, including redesign of workflows and processes based on best practices and automation.

Requirements:

1. Degree or Diploma in Business Studies or related disciplines.
2. 5 years of related supervisory experience in the Healthcare industry.
3. Meticulous and results-driven personality.