Responding in a timely manner to incoming inquiries, including requests for information, product demos, services and upsell / cross-sell opportunities.
Adhering to a defined process; convert incoming leads into MQLs that can be directed to the appropriate Sales function for further development into Opportunity pipeline.
Hit KPI targets based on proactive activities needed to succeed in the role (dials, contacts, appointments set, LinkedIn connections, services scheduled etc.).
Researching prospects to determine key qualification data (company size, vertical information, buying intent, decision maker status).
Identifying targets and calling on new prospects to introduce them to Fluke Reliability, generating interest / demand and moving the prospect along in the early stages of the sales process.
Developing additional leads and contacts that fit the ICP and moving them through the Marketing funnel.
Leverage the Growth Marketing platforms (Salesforce, Five9, LinkedIn Sales Navigator) and updating CRM / Salesforce database with all activities.
Qualifications / Skills / Competencies
Fluent / Native Spanish, Italian or French (at least one is required) and English as primary language is a requirement.
German as additional language (preferred).
Minimum 1-3 years experience in telemarketing, inside sales or demand generation (enterprise software, SAAS, and / or technology, B2B).
Cold-calling expertise in a B2B lead-generation environment.
Excellent verbal and written communication skills.
Self-starter with a proven track record of meeting and exceeding goals.
Energy and drive, ability to pivot – a dynamic individual who thrives being part of a fast-growing business.
Team player possessing the desire to grow within an organization.
A strong background in technology; knowledge of software as a service (SAAS) technology is a plus.
Bachelor’s degree or equivalent experience.
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