Associate Director - Application Consulting

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Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking an experienced and strategic Associate Director - Application Consulting who understands the functional aspects of applications, lifecycle of application development and has the ability to design and sell application managed services solutions. This individual will play a crucial role in guiding clients through their application journey, including modernization strategies, to drive digital transformation and business success. The ideal candidate will possess strong analytical skills, excellent client engagement capabilities, and the ability to articulate value-driven solutions.

Key Responsibilities:

1. Application Expertise: Develop a deep understanding of business applications, workflows, and their functional impact on client operations.
2. Managed Services Solutioning: Design, recommend, and present application managed services solutions aligned with client needs and business goals.
3. Client Engagement & Advisory: Work closely with clients to understand their pain points, define solution roadmaps, and articulate the benefits of modernization and managed services.
4. Application Development and Customization: Design and recommend custom applications aligned with client needs and business goals.
5. Application Modernization Strategy: Assess legacy applications and provide strategic guidance on modernization, migration, and optimization.
6. Sales & Business Development Support: Partner with sales teams to craft compelling value propositions, presentations, and proposals for clients.
7. Operational & Technical Guidance: Support the transition and operationalization of managed services, ensuring alignment with industry best practices and client expectations.
8. Automation & Process Optimization: Identify opportunities for automation and process improvements to enhance application performance and reduce costs.
9. Cross-functional Collaboration: Work with development, infrastructure, and security teams to ensure successful implementation and adoption of solutions.
10. Compliance & Best Practices: Ensure adherence to industry standards, security guidelines, and regulatory requirements in application transformation efforts.

In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.

Join our team of forward-thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment.

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

Required Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, Business, or related field; Master’s degree preferred.
2. 8+ years of experience in application consulting, managed services, or IT solutions delivery.
3. Proven ability to solution and sell application managed services.
4. Strong understanding of application lifecycle management, cloud platforms, and digital transformation strategies.
5. Excellent communication, presentation, and client relationship management skills.
6. Experience working with enterprise applications, SaaS platforms, and IT service delivery models.
7. Familiarity with ITIL frameworks, DevOps, and automation practices.

Preferred Qualifications:

1. ITIL, TOGAF, or relevant industry certifications.
2. Experience with cloud-based application modernization (AWS, Azure, Google Cloud).
3. Knowledge of AI-driven automation, observability tools, and digital transformation frameworks.

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handedly: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.