ALTERNANCE - Internal Communication & Change Management Apprentice H/F – September 2025

Faites partie des premiers candidats.

Chanel

Neuilly-sur-Seine

EUR 30 000 - 50 000

Faites partie des premiers candidats.

Il y a 7 jours

Description du poste

Company Overview: Chanel stands as an iconic symbol of luxury and sophistication, navigating the intersections of fashion, beauty, and artisanal craftsmanship. Our matrix organization ensures the seamless integration of product strategies and operational excellence across global regions.

Department: Global Infrastructure Services (GIS) department led by the Global CTO has the ambition to:

Reinforce Infrastructure Fundamentals, Target a sustainable Performance of our services, Enable Business Transformation
Govern the GIS worldwide community
Develop Service Management skills and have an open mindset to improve satisfaction level of IT Teams and Chanel End-Users
Maintain Infra top-level expertise within Chanel
Attract talents and develop our Infrastructure teams’ skills and leadership

Team: Join the Global CTO Office Team, known internally as the Strategy & Governance Team, and be a driving force behind the Global Internal Communication and Transformation activities.

Role Summary: As a member of the Global CTO Office Team, you will be at the heart of GIS strategic and operational initiatives, contributing to the transformation of our team.

YOUR IMPACT AT CHANEL

Collaborate in the development and communication of GIS 3-year Strategic Roadmap.
Engage in organizing and animating the Infrastructure community through events and meetings.
Support communication strategies targeting Management, other IT Teams, and our International Hubs.
Craft operational communication plans by collaborating closely with Global CIO Office, ensuring alignment with our team’s vision and agendas.
Select appropriate mediums and craft compelling content tailored to convey our key messages, while maintaining consistency and strategic alignment.
Set clear objectives for each communication initiative, measuring success and impact to continually refine our approach.
Assist in driving Change management initiatives to elevate Infrastructure service performance and satisfaction.
Animate and support the GIS Apprentice community, fostering a spirit of collaboration, growth, and innovation.

Relationships:

GIS Teams
Global CIO Office
IT people working in our International Hubs (APAC, Europe, US, etc.)

WHAT YOU WILL BRING

Pursuing a Master’s degree in Communication or business administration.
Previous relevant experience is highly valued.
Demonstrated skills in autonomy, rigor, dynamism, and communication.
Proficient with Office Tools.
Fluent in English & French.

At CHANEL, we are committed to creating an inclusive culture that fosters personal fulfilment and development while contributing to collective performance. We believe that the uniqueness of each individual contributes to the diversity, complementarity and effectiveness of our teams. We strongly encourage you to apply, as we attach great importance to the experience and potential you could bring to the House of CHANEL.

Apprenticeship to be filled in September 2025

Based in Neuilly-sur-Seine

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