Advisors Creative Desk - Project Manager

Job Title: Advisors Creative Desk - Project Manager

Overview:

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally. Marketing Services is the team within D&S that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within D&S and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands.

As Creative Desk Project Manager, you must have a passion for managing production resource planning for marketing communications and ensuring optimal efficient management of the Creative Desk capability. You will have a creative flair, relish working in a fast-paced environment, and be able to manage multiple project deliverables. You will have solid people management and communication skills and have strong resourcing skills. A keen interest in identifying and implementing business improvement initiatives along with ensuring the smooth onboarding of new team members is essential.

Role

1. Working closely with Creative Desk Project Manager and the Production leads to ensure end-to-end development and delivery of campaigns for assigned customers.
2. Maintain rigorous adherence of the Creative Desk in their use of resource management and project management platforms, such as monday.com, Salesforce, and Aprimo.
3. Overall responsibility for the production of communications material on time and to budget by sound resource planning and management.
4. Coordinating the resourcing of projects from initial stages through to delivery.
5. Ensuring the stages of the project are met according to client and creative brief, budget, resource, and deadline deliverables.
6. Monitoring current traffic processes and inputting ideas on how to improve current practices where required.
7. Managing campaign resources and updating key stakeholders on requirements and supply.
8. Manage vendors and any required SOWs and PO requirements.
9. Support Regional Creative Desk lead on business reporting.
10. Building effective relationships with key departments across the D&S and Mastercard business, such as Sourcing, Finance, Legal, Compliance, and the broader Advisors Client Services team.

All About You

1. Proven project and account management experience.
2. Experience with end-to-end high-volume traffic projects.
3. Ability to collaborate with internal and external stakeholders.
4. Adept at briefing creative teams and reporting into clients.
5. Skilled at working under pressure.
6. Bachelor's degree qualified, with postgraduate qualifications in creative or digital marketing.
7. Language: fluency in English & French required.