Senior Product Manager, Digital Experience Solutions

KONE Technology and Innovation Unit (KTI) is where the magic happens at KONE. It's where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies.

KONE R&D brings together top talent from different disciplines into an industry-leading product and technology organization. We thrive in solving complex customer challenges, connecting legacy with the latest technologies across hardware and software engineering. In fact, roughly half of our R&D roles are in software. Agile ways of working mean that we are better able to meet our customers’ rapidly evolving needs for speed and innovation, in a global environment.

R&D unit in KTI is responsible for developing digital services at KONE. It’s the development engine for our Digital Services such as KONE 24/7 Connected Services, Office Flow and Partnership Ecosystem.

We are now looking for a

Senior Product Manager, Digital Experience Solutions to lead our developments within the DX (Digital Experience) Solutions Tribe in Hyvinkää, Finland. You may also work in our Espoo office, if that’s more convenient for you. There’s a possibility to work remotely few days a week.

Our DX Solutions Tribe is building and operating state-of-the-art digital services for our connected elevators to provide Best People Flow Experience (see e.g. Office Flow).

What is our challenge for you?

Our digital experience solutions consist of multiple entities that make the people flow smooth and exciting, as well as ensure a convenient elevator passenger experience. The product portfolio includes solutions like KONE Destination, KONE Access, KONE Lane and infotainment solutions. In this role, you will holistically own and develop the product line. Together with development teams, you will ensure excellent product market fit and a coherent, exceptional and recognizable end user experience.

As a Senior Product Manager, Digital Experience Solution, you will

1. Ensure the digital experience solutions product strategies and roadmaps are pure gold
2. Together with the other product managers in the tribe as well as in technology teams ensure we are delivering on our commitments and according to our roadmap
3. Ensure alignment between technical architecture and business outcomes. Manage priorities and dependencies between teams and own dedicated product backlog.
4. Act as a bridge between technical teams and other stakeholders to ensure smooth co-operation. Collaborate with the business stakeholders to ensure alignment, customer deliveries and understand the business outcomes.
5. Use data and analytics to guide decisions. Implement metrics and KPIs on dashboards and ensure stakeholders are up to date.

What can we offer for you?

At Digital Experience Solutions (DXS), we are dedicated to enhancing user experience and optimizing people flow through innovative digital products and services. Our solutions serve millions of urban dwellers, from the finest high-rise trophy complexes to small residential buildings, every day and everywhere around the globe. DXS solutions complement our exceptional core products with advanced end-user experiences, augmented by a digital twist.

This is a role, where you can make a big impact. First, by ensuring that our digital experience products are a strategic fit and driving impact and secondly by ensuring our key development and efforts are smoothly progressing.

By joining our team, you will get into a fully global environment with a real purpose. We work according to Agile principles and follow scrum in our practices. This position also provides individual learning opportunities in a truly global environment. We have a relaxed atmosphere where respect for the individual is of high importance. We emphasize working together in teams and understand that proper work-life balance is important to deliver results in the long run.

To succeed in this role, you have

1. Strong product management experience and proven track record in an international environment, working with connected physical devices, SW (devices & cloud) and ecosystems
2. Solid leadership skills in matrix organization, with proven track record of leading complex systems and products
3. Strong business acumen and capability to quantify customer value and business benefit.
4. Are data-savvy and KPI-driven, using data in product decision making analysis and you are familiar with tools like PowerBI
5. Excellent communication and collaboration skills across R&D and business stakeholders.

The desired candidate will have

1. A minimum of 5+ years of demonstrated product leadership experience with a proven track record of success stories.
2. Concrete proof with results on leading the R&D development of complex integrated and connected systems, physical products and cloud infrastructure.
3. Experience on building and driving ecosystems, digital platforms and new business models is considered as plus.
4. Proven skills and experience on creating and executing visionary product strategies that are driving impact.
5. Agile leadership experience in practice.
6. Experience in working in an international multisite environment with high-performing technology business.

For additional information please contact: Mikko Aro (Director, Product Management and Strategy) +358 40 844 3400 on Monday April 28th 10-11 EET or mikko.aro@kone.com.

Want to join the #PeopleFlow?

If you think this could be your next inspiring challenge, please submit your application as soon as possible via our Careers-site www.kone.com/jobs latest by April 30th, 2025.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers