VF Analytics Specialist, EU Vendor Flex Analytics Team, Barcelona

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Location:

Barcelona, Spain

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

06.03.2025

Expiry Date:

20.04.2025

Job Description:

At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world.

As a VendorFlex Analytics Specialist, you will have the opportunity to support operations to improve and monitor Customer Experience metrics for Vendor Flex sites across the EU. We seek a strong candidate who can prioritize well, communicate clearly, and has a consistent track record of delivery. You must have the experience and capability to partner with other teams to ensure insightful call-outs, support, and suggested actions to the Operations teams and their stakeholders. You will be responsible for providing added value reports on Transportation, Inventory Quality, Concessions, and other Customer Experience (CX) KPIs at an EU level. You will monitor and address CX issues impacting the network.

A key to influencing stakeholders is the ability to solve complex, technical problems with simple, innovative, and practical solutions.

Key Job Responsibilities:

1. Business analysis and partnership across Amazon with Supply Chain, Transportation, and Ops leaders to develop new standard operating opportunities.
2. Leverage ideas from Support Teams to source and nurture creative improvement plans for the Flow Analytics.
3. Take proactive steps to ensure that best practices are being shared and standardized across all the sites.
4. Be a Subject Matter Expert on Operations, Transportation, and Customer Experience.
5. Continuously monitor performance of sites attributable to Flow Analytics and take corrective steps whenever required to optimize productivity performance and Customer Experience.

BASIC QUALIFICATIONS

• Advanced knowledge of MS Excel.
• B2 English Level.
• Experience in logistics/operations environments.

PREFERRED QUALIFICATIONS

• Strong analytical skills that allow using data from SQL/workbench/QuickSight to provide thought-provoking and workable solutions.
• Strong knowledge of Lean/Six Sigma or alternative continuous improvement methods, and their application in industrial settings.
• Previous experience working at Vendor Flex and a deep knowledge of its systems and processes.
• Track record of taking ownership and driving results.
• Interest in developing a long-term career through assignments in multiple operational buildings across the nation.

Amazon is committed to a diverse and inclusive workplace.