Bachelor's Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience
Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field
Exposure to program and project management
Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
Advanced MS Office skills, particularly Microsoft Excel
Approximately 30-40% travel required
This role can be based across the EU, but with a home site in one of our EU Sort Centers.
Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Sr Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost. This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network.
A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment. A successful candidate will demonstrate:
Passion for continuous improvement and developing mechanisms to reduce defects
Willingness to roll up your sleeves and do whatever is necessary; owner mentality
Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
Ability to think strategically and execute methodically
Ability to drive projects from initially ambiguous states
Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
Demonstrated ability to write detailed project and business plans
High attention to detail and proven ability to manage competing priorities simultaneously
Key Job Responsibilities:
Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
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