Training Solutions Specialist (REMOTE)

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As the EMEA Training Solutions Specialist, you will be responsible for supporting all aspects of EMEA's international training mission, administrative support, coordination of the translation of all applicable learning materials, supporting Instructor and Master Instructor Courses, and providing support to the Axon training network and Contractor population. Additionally, you will collaborate with the Training Manager and Deputy Director on operational tasks, supporting the team as it expands its scope and capabilities. This position is vital for ensuring the success of EMEA's training mission and enhancing our training resources for operators.

What You’ll Do

Location: Remotely from Spain supporting all of EMEA
Reports to:Deputy Director of International Training Operations
Direct Reports: none

• Operational Support: Support, lead, coordinate and mentor a team of training professionals/Pod leads across the EMEA region ensuring alignment with company goals and objectives.
• Training Delivery: Delivering translated Axon Training curriculum, materials and associated training to the EMEA Region.
• Market Strategy Development: Supports market development and strategic and operational initiatives across EMEA in support of strategic sales and scaling targets.
• Collaboration: Works with and enables EMEA Sales team in order to facilitate the adoption and rapid deployment of Axon products across the market region.
• Strategic Planning: Constant synchronization of assets with US-based Training Team, European Training Team, Global Marketing Team, Sales Team, Distributors and Customers in order to execute a joint effort to advance team’s interest in the region.
• Compliance and Risk Management: Ensure compliance with regulatory requirements and mitigate operational risks through effective governance and controls.
• Stakeholder Engagement: Foster positive relationships with internal and external stakeholders, including customers, partners, and regulatory bodies.
• Performance Metrics: Support and monitor key performance indicators (KPIs) to evaluate departmental performance and drive continuous improvement.
• Training and Development: Identify training needs analysis and support for Customers internally and externally.
• Quality Assurance: Support delivery of a transparent and constructive evaluation process identifying areas of continuous learning and development and assessing experienced independent contractor instructors and new contracting instructors.
• Special Projects: Lead or contribute to special projects and initiatives as assigned by senior management.

• Education: Bachelor’s degree in Business Administration, Management, or a related field experience.
• Experience: Minimum of 5 years of progressive experience in administrative support/training roles, preferably within the Law Enforcement/Military or technology industry.
• Travel requirements: Ability to travel up to 50% required.
• Leadership Skills: Proven team player and people management skills with the ability to inspire and motivate teams.
• Strategic Thinker: Strong strategic planning and problem-solving abilities with a keen attention to detail.
• Communication: Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders.
• Global Perspective: Experience managing administrative operations in a global or multi-national organization.
• Technology Proficiency: Proficient in Microsoft Office Suite, Slack, Carbon Voice, Voxer, Sharepoint and Smartsheets.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

• Competitive salary
• Paid parental leave for all
• Medical, Dental, Vision benefits
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we aim far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.