Threat Monitoring Analyst - Santander Digital Services, Madrid

Threat Monitoring Analyst - Santander Digital Services, Madrid

SANTANDER DIGITAL SERVICES is looking for a Threat Monitoring Analyst (SOC), based in our Boadilla del Monte office.

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

At Santander, we are key players in the transformation of the financial sector. Do you want to join us?

Santander Digital Services (SDS) is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people, and communities but also fosters individual creativity. Our team develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data, and Angular among others) on all kinds of on-premise and cloud-based platforms.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

WHAT YOU WILL BE DOING

As a Threat Monitoring Analyst, you will help us in different fronts to:

1. Monitor security events received through alerts from SIEM or other security tools.
2. Revise alerts escalated by end users and carry out Level 1 triage of incoming issues (initial assessment of the priority of the event, determination of incident risk and damage, or appropriate routing of security or privacy data requests).
3. Carry out limited incident response to end users for low complexity security incidents.
4. Maintain assigned ticket queue.
5. Participate actively in the resolution of incidents, even after they are escalated.

EXPERIENCE

1. At least 1 year of experience in a similar position.
2. Security Essentials.
3. Computer Forensic Investigation - Windows in depth.
4. Security Incident Handling and forensics.

EDUCATION

1. Bachelor's Degree in Computer Science Engineering, Information Technology, Telecommunications Engineering, or equivalent work experience.

SKILLS & KNOWLEDGE

1. General network knowledge, TCP/IP troubleshooting.
2. Ability to trace down an endpoint on the network based on ticket information.
3. Familiarity with system log information and its significance.
4. Understanding of common network services (web, mail, DNS, authentication).
5. General desktop OS and server OS knowledge.
6. TCP/IP, internet routing, UNIX/Linux & Windows NT.
7. Knowledge of host-based firewalls, anti-malware, HIDS.
8. Technical hands-on experience with a good understanding of common technology platforms and security technologies.
9. English proficiency (B2 level).