Technical Project Manager (Onboardings & Integrations)

Technical Project Manager (Onboardings & Integrations)
Palencia

We’re Hiring: Project Manager - Technical Onboardings & Integrations

Are you a proactive and results-driven Project Manager with a passion for technical integrations and customer success? We are looking for a highly skilled professional to lead strategic product development projects, manage technical onboardings, and optimize customer service operations.

Location: Barcelona, Spain

Hybrid: 3 office days (Monday and Tuesday compulsory) and 2 at home

Employment Type: Full-time

Key Responsibilities:

1. Lead project management for product development, ensuring timely execution and alignment with business objectives.
2. Manage technical onboardings & integrations, working closely with sales, product, and engineering teams to deliver seamless customer experiences.
3. Oversee customer service operations, acting as the main point of contact for client onboarding and ensuring service excellence.
4. Ensure compliance with industry standards & certifications to meet market requirements.
5. Supervise service uptime & troubleshooting, collaborating with product and engineering teams to maintain system reliability.
6. Optimize operational expenditures (OPEX) and resource planning to align with financial strategies.
7. Maintain and update the product development roadmap, ensuring alignment with company goals.
8. Analyze KPIs & project metrics to drive data-informed decision-making.

Requirements:

1. Education: Bachelor’s or Master’s degree in Mechanical, Electrical, Industrial Engineering, Telecommunications, or Software Engineering.
2. Experience: Minimum 3 years in project management, client onboarding, or technical integrations in a B2B environment.
3. Languages: C1-level English; proficiency in Spanish
4. Technical Skills: Experience with SCADA systems, industrial automation, IoT sensors, Raspberry Pi, or similar technologies.
5. Project Management Tools: Proficiency in Monday.com or similar platforms.
6. Agile Methodologies: Experience with Scrum, Kanban, and continuous product improvement iterations.
7. Certifications (Preferred): PMP, PRINCE2, or other project management certifications.
8. Strong customer service and troubleshooting skills.
9. Self-motivated, with a solution-oriented mindset and the ability to translate technical details into actionable insights.

What We Offer:

1. A dynamic, collaborative, and innovative work environment
2. Opportunities for professional growth and development