Switchgear Technician / Engineer

Post Date: April 24, Number: WEBWW

Job Function: Sales

Location: Madrid, Spain

About the Position

To provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.

Key Accountabilities

1. Customer advisory in improving laboratory organization and providing the best solutions considering the customer needs.
2. Continued attention to the customer, providing product information, encouraging cross-selling and introducing new techniques, based on cost/efficiency.
3. Coordinate installations, interacting with the different departments involved (Logistics, Technical Service, Product Managers, ...).
4. Keep the training level of the users of our analyzers and reagents and manage the service level offered by the different departments of the Company assigned centers, reducing the risk of complaints.
5. Work together with the KAM and Business Unit in the management of opportunities and risks.
6. Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).
7. Achieve the sales and commercial targets established by the Company.
8. Fulfil the Ethics Code of Werfen Group.

Networking / Key Relationships

• Key Account Manager
• Area Manager
• Business Unit
• Technical Service
• Logistics (Customer Service)
• Contracting Department

Minimum Knowledge & Experience Required for the Position:

Education:

• PhD / MD valuable

Experience:

• Experience in sales and/or marketing within the healthcare industry.
• Experience in Autoinmunity.

Additional Skills / Knowledge:

• Comprehensive knowledge in life sciences: Immunology.

Skills & Capabilities:

• Focus on results and the customer
• Enterprising, flexibility, reliability, adaptability to changes, anticipation
• Self-control, discipline, and monitoring of guidelines
• Listening and communicating clearly, assertiveness
• Team and individual work capability
• Market and product knowledge
• Sales and influencing skills
• Establishes relations with customers based on trust and confidence