Store Manager

As a Store Manager of our new flagship store located in the center of Barcelona, you will act as a reliable Mietis brand ambassador through hyper-personalized client relationship management, enhancing customer loyalty. Turning every single interaction with the customer into a memorable experience, creating a lasting memory.

Why work for Mietis

Our stores reflect the sweet imaginarium of Mietis, filled with dreams and childhood memories, spreading meaningful and irreplaceable designs to the world under a family-first culture, keeping the whole team focused and inspired while encouraging an innovative workplace.

What we would like you to do

Retail Management:

• Drive a culture of excellence in all retail activities, ensuring an exceptional in-store experience.
• Assist clients by providing an enthusiastic and authentic taste for the brand, for fashion, and for sales, striving to exceed expectations.
• Maximize sales performance through continuous learning, analyzing individual transaction statistics regularly.
• Achieve targets by overseeing the suggested selling process and offering timely feedback and direction.
• Analyze weekly and monthly performance and clearly communicate reports to the Retail Manager.
• Ensure store tidiness and correct execution of visual merchandising and new launch displays.

Client Management:

• Act as a brand ambassador, immersing clients in the brand atmosphere and values: heritage, craftsmanship, and everlasting quality.
• Develop and expand the customer base by targeting high-profile clientele and driving sales.
• Maintain active, personalized relationships with clients and the community by understanding their unique needs.
• Implement and manage the boutique’s community outreach program to maintain social connections with clients.
• Support the organization of in-store events and promotional activities.

Operations and Supply Chain:

• Ensure accurate inventory levels and stock management.
• Maintain store presentation and visual merchandising standards in accordance with company guidelines and assist with visual merchandising setups.
• Demonstrate operational excellence across all store processes, managing related budgetary expenses effectively.

Minimum Requirements:

• A minimum of 5+ years of experience in sales and retail management, ideally in a luxury retail environment.
• A bachelor’s degree in Fashion, Business, or a related field is preferred.
• Strong leadership skills and the ability to communicate effectively with all levels within the organization and our customer base.
• Excellent interpersonal skills: effective communication, both verbal and written.
• Ability to interact with clients in a sophisticated, professional manner.
• Focused on the client’s needs and experience, willing to build long-lasting relationships.
• Proficiency with digital tools and POS systems.
• Excellent problem-solving skills, with the ability to make sound decisions under pressure.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• A proactive and innovative approach to improving store processes and enhancing customer experiences.
• Fluency in Spanish and English; additional languages such as Chinese, French, or Catalan are a plus.

We would love to see:

• An entrepreneurial spirit with the ability to drive results; adaptable, solution-oriented, and a strategic thinker.
• Well-connected with a solid network of targeted clients in the Barcelona area.
• Exceptional customer service skills; a true fashion expert with a passion for sales.
• A positive, energetic personality able to thrive in a fast-paced, dynamic environment.

How to Apply

If you wish to be considered for this position, please send us a brief cover letter and your CV in English.