Senior Medical Receptionist - Clifton Park, NY - Full time

Senior Medical Receptionist - Clifton Park, NY - Full time

Senior Medical Receptionist - Clifton Park, NY - Full time

Apply locations SPNY - 855 Rt 146 Clifton Park time type Full time posted on Posted 2 Days Ago job requisition id 00545818

Employment Type:

Full time

Shift:

Day Shift

Description:

If you are looking for an administrative position in Clifton Park, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at 855 Rt 146 Clifton Park.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Monday – Friday Office Hours

What you will do:

The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St. Peter’s Health Partners Medical Associates.

Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:

• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End of day processes
• General duties including but not limited to:
• Document processing
• Scanning
• Inbox monitoring

Responsibilities:

• Ensure distribution of work throughout the team is sufficient to meet daily schedules
• Display leadership qualities
• Manage daily staffing needs in coordination with office and float pool managers
• Serve as a mentor and role model to all colleagues
• Schedule patient appointments to maximize patient access
• Handle all incoming calls and direct appropriately
• Register patients, obtain necessary consent forms and patient demographic data
• Collect co-pay at check-in/or check-out when applicable. Document monies collected and generate patient receipts
• Act as liaison between patients and clinical staff; monitor for delays and inform patients
• Schedule all follow-up appointments at check-out, including ancillary and/or diagnostic tests
• Obtain pre-authorizations for diagnostic testing for specialist office visits as assigned
• Obtain referrals for specialist office visits
• Consistently and accurately pass charges in accordance with office policies and procedures
• Information Processing: Understand and perform parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parse accurately in compliance with expected standards
• Maintain patient confidentiality and adhere to HIPAA regulations
• Work cooperatively with all team members to ensure quality patient care at all times
• Communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others
• Cross cover other areas as needed

What you will need:

• Strong leadership skills required
• Associate’s degree preferred, High School Diploma/Equivalent Required
• Demonstrated proficiency with Microsoft Office products and other computer applications
• Demonstrated experience with delivering successful customer service
• Demonstrated experience with handling multiple priorities in a deadline-driven environment
• Ability to manage difficult customers respectfully and without confrontation
• Previous medical office experience preferred
• Ability to lift 25 lbs.

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.