Senior Manual QA Engineer

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Mondly by Pearson is a leading language learning platform dedicated to making language learning accessible, engaging, and effective. As part of Pearson, we leverage the power of cutting-edge technology to deliver innovative language education solutions to millions of users worldwide. We are looking for a highly skilled Senior Manual Software Tester to join our dynamic team and contribute to the development of world-class mobile applications.

Job Summary

The Senior Manual Software Tester will coordinate the test plan execution on pre-release versions of software to detect and record product defects and maintain fluid communication with a global Product team. The Employee will assess software quality through manual testing and propose paths for automated testing. They will be responsible for finding and reporting bugs and glitches and collaborating with Software Developers to improve product performance.

In this role, you should have a keen eye for detail and excellent communication skills. The Senior Manual Software Tester will have a strong understanding of the software development process and software testing methodologies and tools on iOS, Android, and Web platforms.

Key Responsibilities

1. Execute all levels of manual testing (including usability, performance, compatibility, integration, system, and regression) and provide improvements for the overall manual testing process for the Mondly by Pearson mobile apps.
2. Test complex features connected to major releases and coordinate with the development team to ensure on-time feature launch.
3. Verify and validate bug fixes and enhancements before they are released into production.
4. Design and develop new test plans, test scenarios, and test cases based on software and user experience requirements for software usability and product quality.
5. Understand and analyze the requirements (through review of requirement documents) to identify the testable deliverables.
6. Understand the high-level requirements through review of documentation (Use stories, Component Design Document/Requirements document).

Communication and Documentation

1. Conduct tests before and after production deployment and consult with the development teams on necessary actions to improve the apps quality and solve issues/errors/defects. Identify and inform of potential risks for the project and collaborate on issues discussion and prioritization.
2. Track the reported issues/errors/defects and the corresponding corrective actions.
3. Analyze software testing results and prepare daily reports, weekly status reports, test cases, test plans, bug tracking reports, final release certification report, RTM checklists.

Delivery

1. Develop and maintain test plans and other documentation. Ensure that all bugs are written according to our best practices and are correctly actioned. Develop new practices to improve the overall results.
2. Prioritize difficult to diagnose defects/issues/anomalies and provide insights to the development teams for how to reproduce user steps and reach the expected results.
3. Evaluate product code according to specifications.
4. Identify any gaps in the requirements and take actions on those.
5. Identify the test scenarios based on the understanding of systems, interfaces, and application.
6. Implement efficient workflows and procedures for testing from creating logs for every defect to tracking the actions taken in each testing phase.
7. Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Qualifications & Skills

1. At least 5 years of experience in mobile manual testing on Web, iOS, and Android platforms.
2. Experience with bug reporting and testing & project management tools like Jira.
3. Ability to understand code structures, code naming conventions, and basic code requirements.
4. Ability to switch focus between different project components with ease and when required – time management.
5. Working knowledge of test management software (Zephyr, Testrail) and bug report tooling (Jira).
6. Ability to troubleshoot errors and create clear, concise, and comprehensive test reports and recommendations.
7. Great attention to detail.
8. Analytical mind and problem-solving aptitude.
9. Strong organizational skills.
10. Ability to work independently in a team environment.
11. Excellent verbal and written communication skills in English, including the ability to communicate technical concepts to non-technical stakeholders.
12. Degree (or equivalent) preferred or an equivalent combination of education and successful work experience.
13. A proven track record of success working with Agile frameworks, methodologies, and regression testing.
14. Knowledge of automation testing principles.

Why join Mondly by Pearson?

Opportunity to work on impactful projects that reach millions of users worldwide. Collaborative and inclusive company culture that values diversity and innovation. Competitive salary and benefits package. Flexible work arrangements, including remote work options.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills, and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy, and Direct to Consumer.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow, and thrive.