Senior IT Administration Manager (London/Barcelona) (CB-087)

Stenn is one of the leading FinTechs in Europe and a category leader in the verticals and markets it operates in. Founded in 2015, Stenn's purpose is to connect international SMEs to the global financial system, helping to bridge a reported $3.6 trillion (USD) financing gap through a fast, simple online platform. To date, Stenn has enabled over $18 billion (USD) of finance to SMEs in 3 verticals and 4 markets, with capital provided by several blue-chip banks and institutional fund managers across the globe. Rapid expansion continues at Stenn, as under-served SMEs seek financing solutions to manage significant macroeconomic and supply chain disruption; and this follows our $50 million Series A fundraise in 2022, valuing Stenn at $900 million. Our HQ is in London with employees across the globe, including the USA, Europe, and China. We are made up of diverse, highly skilled professionals who work in an innovative way to develop and drive our business further. Our people are empowered to work autonomously through a trusting leadership style which encourages learning.

Stenn is looking for a Senior IT Administration Manager. Could this be you?

The Role:

We are seeking a strategic and experienced Senior IT Administration Manager to lead and manage our corporate IT department. The ideal candidate will have a proven track record of success in delivering IT services in a dynamic environment. They will oversee key IT operations, manage a team of IT professionals, and ensure that IT infrastructure aligns with the company's goals. This role involves setting a strategic IT vision, driving project execution, and enhancing operational efficiency, while maintaining strong communication with stakeholders.

Responsibilities:

1. Develop and implement an IT strategy that aligns with the company's business goals.
2. Oversee the execution of IT projects, including planning, budgeting, and resource allocation.
3. Establish key performance metrics and continuously optimize workflows to meet them.
4. Manage a team of IT admins, including providing guidance, coaching, and performance management.
5. Identify key stakeholders and ensure proactive and transparent communication regarding project progress, challenges, and changes.
6. Ensure that the IT infrastructure is secure, reliable, and scalable.
7. Identify and implement opportunities to optimise and improve the IT department's efficiency.
8. Stay up-to-date on emerging IT trends and technologies.

Background/Experience:

1. Proven track record as an IT Manager, with 3 to 5 years of managerial experience within a corporate environment.
2. Demonstrated success in managing IT infrastructures, leading IT projects, and delivering results in a fast-paced environment.
3. Profound understanding and experience in establishing and managing large organisation's IT infrastructures.
4. Strong expertise in hardware and software lifecycle management.
5. Experience with IT infrastructure design and implementation.
6. Experience with team leadership, including coaching, goal setting, and performance management.
7. Familiarity with optimising IT processes and enhancing operational efficiency.
8. Experience in security best practices of corporate environments and workspaces.
9. ITIL 4 certified or experience with ITIL 4 best practices.
10. Experience in Azure cloud, Google Workspace, FreshService, MDM, VPN, and anti-malware tools.

We appreciate the support recruitment agencies can provide; however, our in-house team does not require any 3rd party assistance at this time.

At Stenn, we believe that every team member deserves to feel like they belong. We foster a culture of inclusivity, respect, and collaboration where everyone's unique perspectives are valued. Join us and be part of a team where you can thrive and grow, both professionally and personally.