Senior Consultant - Vault CRM

Veeva Systems is a cloud industry leader for life sciences. We are a true partner to the industry with our end to end market leading platform supporting customers from development through to commercialisation. The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get life saving treatments to patients, faster. You will be making a true difference to people’s lives all around the world.

As a Senior Consultant for Veeva Systems, you will participate and lead in business process due diligence, design, creation and documentation of end user requirements of new and / or existing customer CRM application implementation projects working with pharma and consumer health organizations. You will assist in the on-time, high-quality delivery of Veeva Systems solution implementations built on the Vault platform in leading roles such as Project Manager, Lead Solution Architect, or PO / Business Analyst. Furthermore, you will manage migrations of Veeva customer environments on the SFDC platform to the Veeva Vault platform. The ability to travel domestically and abroad is required.

What You'll Do

• Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role (such as project manager, functional analyst, solution architect, stream lead)
• Lead autonomously on client workshops and meetings, applying great communication and negotiation skills in one of the languages required
• Provide Subject Matter Expertise to our Customers and Partners, providing guidelines and best practices, with the ability to articulate complex concepts to audiences with different perception levels
• Collaborate proactively on internal initiatives and projects
• Coach Consultants or Junior resources, leading by example and providing the required support

Requirements

• 7+ years of experience in technology implementation projects in one of the following roles : Project Manager, Functional Analyst, Solution Architect, Product Owner
• 2+ years in CRM implementation
• Experience working with a Pharmaceutical, Consumer Health, or Medical Device organization
• Strong communication and presentation skills
• Able to travel approximately 15%
• Fluent in English (written and spoken)

Nice to Have

• Salesforce.com certification and implementation experiences
• Veeva certification and implementation experiences