Technical Lead Salesforce

Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.

We are supporting a well esteemed client of ours searching for a Senior Customer Engineer in Spain for a 12 month extendable contract.

Job Description :

• A key technical resource for customers in Spain on the M365 platform, providing expert technical guidance on Microsoft technologies such as : Exchange, Teams, Defender for O365 & Microsoft Purview
• Lead proactive technical trainings and workshops to provide expert technical guidance in line with industry best practices
• Develop customer relationships, drive innovative solutions & product adoption

Key Requirements :

• Fluency in speaking Spanish and English
• Deep expertise with Architecture, Implementation, Maintenance and Migration of Microsoft technology solutions on Microsoft Exchange (On Prem + Online), Microsoft Defender for Office 365, Microsoft Teams & Microsoft Purview.
• Excellent communication / interpersonal skills to build client relationships and understand their needs / challenges
• Design & implement Microsoft technology solutions based on client needs / challenges
• Hybrid Configurations : Manage and troubleshoot hybrid configurations of email systems, ensuring seamless integration between on-premises and cloud environments.
• Knowledge of topics such as Microsoft Teams Governance, Security & Compliance and Microsoft Exchange policies
• Troubleshooting : Deep Experience in monitoring, reporting, and troubleshooting Microsoft Teams & Exchange issues.