SALESFORCE TECHNICAL LEAD

OSF is a global AI-powered digital transformation leader, a trusted advisor and collaborator, helping businesses embrace digital innovation and stay competitive in today's rapidly evolving digital landscape. As Salesforce award winners for multi-cloud innovation (and a member of multiple Salesforce Partner Advisory Boards), OSF Digital seamlessly guides organizations through their entire digitalization journey. Our expertise, guidance, and support enable global clients to leverage sophisticated technology to improve business processes, enhance customer experiences, and drive growth.

We’re looking for a SALESFORCE TECHNICAL LEAD!

Key Responsibilities:

• Analyze functional specifications, analyze requirements architecture, challenge requirements architecture, draft design options;
• Assign tasks / defects to the team using a predefined strategy and the team members’ skillset;
• Ensure the team is aligned and informed about requirements, risks, and quality of the project;
• Ensure that the technical team follows the principles and directions defined by the SA;
• Prepare discovery questions, participate in meetings for lead qualification & opportunity development;
• Follow up on issue defects reports, conduct historical analyses of test results and integrate quality results into project plan updates;
• Follow up standards in project documentation and update documentation regarding tasks and code;
• Create and deliver accurate reports for the status of the tasks and defects by team member/component, remaining estimates, etc.;
• Validate defects reported and provide guidance on priority and next steps. Responsible for the quality of team deliverables;
• Coordinate with the rest of the team to sync and assess risks and their impact on the project;
• Remove roadblocks on the tasks for the team members by providing answers or facilitating getting them;
• Support mentoring delivery and career coaching for team members and guide the team in using the information sharing tools;
• Monitor the implementation of best code review practices and implement peer code review activities;
• Escalate appropriate problems in a cross-functional matrix environment (involve other members outside the team when expertise is needed).

Requirements:

• Previous experience in leading software development teams;
• Previous experience in Salesforce Core and Industry Clouds including Financial Service Cloud;
• Experience with debugging, performance profiling, and optimization;
• Ability to work on multiple tasks and quickly switch focus between them;
• Understanding of customer’s business needs and priorities;
• Experience with AWS and Salesforce voice; good English skills.

Skillset:

• Proven leadership skills with experience in leading software development teams, particularly in Salesforce Core and Industry Clouds, including Financial Services Cloud;
• Ability to manage multiple tasks efficiently and switch focus quickly to address changing priorities;
• Strong problem-solving and analytical skills, with the ability to propose innovative solutions to complex business requirements.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.