Sales Support Team Lead

Company Description

Watatu Travel aims to become the authority in the travel industry for East and Southern Africa, offering unparalleled customer experiences and responsible travel practices. Our adventures are crafted with both excitement and relaxation in mind, ensuring every journey enriches travelers and supports local communities and environments. Partnering with local experts, we provide explorational and educational African wilderness experiences that create lasting memories and learning opportunities. We believe in transforming travel into a catalyst for meaningful change through the integration of vibrant local communities, captivating surroundings, and your own presence.

Role Description

This is a full-time remote role for a Sales Team Leader. The Sales Team Leader will be responsible for leading and managing a sales team, developing and implementing sales strategies, and achieving sales targets. Daily tasks include mentoring and training team members, monitoring sales performance, and liaising with other departments to ensure customer satisfaction. The role also requires fluency in Catalan, Spanish, and English.

Qualifications

• Experience in the travel industry is mandatory
• Sales leadership and team management experience
• Strong skills in developing and implementing sales strategies
• Sales analytics is a big part of the role
• Excellent communication and interpersonal skills in Catalan, Spanish, and English
• Proficiency in sales performance monitoring and analysis
• Customer service and relationship management skills
• Ability to work independently and remotely
• Bachelor's degree in Business Administration, Marketing, or related field