Sales Specialist – Inbound Customer Service & Sales

WindshieldHUB

Cuenca

EUR 30.000 - 50.000

Descripción del empleo

Cuenca, Ecuador | Full-Time | Base Salary + Uncapped Commission | In-Office Position

About Us

At WindshieldHUB, we’re revolutionizing the auto glass industry by providing fast, easy, and high-quality service to customers nationwide. With over 100+ cities covered across the U.S., we help drivers get their windshields repaired or replaced quickly and hassle-free.

We’ve served over 1 million customers, building a reputation for top-tier service and expert craftsmanship. Now, we’re expanding our team in Cuenca, Ecuador, and looking for sales-driven professionals to help customers book their services while delivering an exceptional experience.

About the Role

As a Sales Specialist, you’ll work from our office in Cuenca, Ecuador, handling inbound customer inquiries—no cold calling required! Customers contact us directly, looking for auto glass services, and your job is to guide them through the booking process, answer their questions, and close the sale.
We are looking for highly motivated individuals who are confident in closing sales, handling objections, and providing excellent customer service.

Key Responsibilities:
️ Handle inbound customer inquiries via phone, email, and chat – NO cold calling!
️ Convert leads into sales by providing expert service recommendations
️ Confidently close deals, addressing customer questions and objections
️ Assist customers in selecting the best service based on their needs and location
️ Maintain accurate records of customer interactions and transactions
️ Collaborate with internal teams to ensure smooth service fulfillment
️ Follow up with potential customers to maximize conversions

What We’re Looking For:
2+ years of proven sales experience with a strong track record of meeting/exceeding targets
Strong closing skills and the ability to turn inbound inquiries into confirmed bookings
Experience in customer service and inbound sales (B2C preferred)
Excellent communication skills in English – clear, persuasive, and professional
Ability to handle objections, problem-solve, and build customer trust
Strong work ethic and ability to thrive in a fast-paced office environment
Previous experience using CRM systems and sales tools is a plus

Why Join Us?
Base salary + uncapped commission – High earning potential!
Inbound sales only – No cold calling, just closing warm leads!
Work in a professional office environment in Cuenca, Ecuador
Career growth opportunities in sales and customer success
Be part of an expanding company helping customers in 100+ cities across the U.S.
If you’re a results-driven salesperson who thrives in an office-based, fast-paced environment, we want to hear from you!