Sales Consultant Italy (f / m / d)

Trusted Shops is the leading European brand for trust in digital commerce. We offer solutions such as the Trustmark, verified reviews, and buyer protection, helping over 30,000 e-commerce businesses build strong, long-lasting relationships with their customers.

Do you have the mindset of a closer and the energy to win new clients? To strengthen our presence in the Italian market, we are looking for a Sales Consultant who loves to sell, knows how to listen, and never settles for “almost.” Here, you'll find a team that runs alongside you, a clear mission, and all the support you need to turn every contact into a successful partnership.

Responsibilities

1. New customer acquisition (B2B) – Contact potential business partners through cold calls, aiming to generate new sales opportunities in the Italian market.
2. Needs analysis and personalized consulting – Understand the potential customers' needs and present tailored solutions, highlighting the advantages of Trusted Shops’ services (e.g., Trustmark, reviews, buyer protection).
3. Managing the entire sales cycle – Handle every stage of the negotiation, from lead qualification to the offer presentation, negotiation, and closing the deal.
4. Collaboration with internal teams (Account Manager, Customer Success, etc.) – Coordinate with other departments to ensure a smooth transition after the sale and provide feedback to improve the acquisition funnel.
5. Achieving and exceeding sales targets – Monitor your performance using KPIs and CRM, focusing on tangible results and sustainable growth of your customer portfolio.

Minimum Requirements

1. At least 2 years of experience in a sales role with cold calling in the SaaS sector.
2. Fluency in Italian (C2 / native) and an intermediate level of English (at least B1).
3. A strong interest in the e-commerce sector and a good understanding of it.
4. Ability to manage and develop commercial relationships with clients.
5. Team spirit, motivation, and passion for success in a dynamic and international environment.
6. Permanently located in Barcelona.

Hybrid work: Combine fixed office days with flexible remote work.

Workation: Work temporarily from another location within Europe.

Permanent contract with Europe's trusted brand.

Buddy program (an experienced trustee is at your side).

Individual training opportunities.

Health Pass (free online and offline sports, fitness and health courses … and get an extra day off).

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion / belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.