Sales Ambassador PT (20hrs) - Marc Jacobs, el Corte Inglés Barcelona

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a part-time Sales Ambassador to join the Retail team based in El Corte Inglés Barcelona.

As a Sales Ambassador for our new El Corte Inglés Barcelona Store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job Responsibilities:

Brand Ambassador

• Excite and instill passion and pride for the brand.
• Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
• Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.

General Store VM/ Client Management

• Reflect the visual merchandising guidelines promoting the brand image.
• Enhance customer service standards in store to ensure the best client journey.

Sales/ Business Monitoring

• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
• Build and maintain a relationship with them.
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
• Process the sale in a confident and professional manner.
• Gather the client's CRM details to enlarge your client book.
• Drive your product knowledge by keeping up to date with fashion trends.
• Update yourself on all product lines through research.
• Ensure all Company policies and procedures are adhered to.
• Support control and management of stock.

• A minimum of 2 years' experience in sales in a luxury, high fashion environment.
• Experience in selling RTW / LG.
• Passion for fashion and sales.
• A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience.
• Excellent personal presentation - a Marc Jacobs Brand Ambassador.
• Understanding of Retail KPIs.
• A fluent level in English is essential and additional languages are an advantage.