Sales advisor m / w / d - Marbella - 20h Permanent

Descripción del trabajo

Etro spa es una marca italiana de moda y lujo, fundada en 1969 y que pone su atención a la calidad de los tejidos y estampados. Tiene colecciones pret à porter para hombre y mujer y accesorios. For our store in Marbella, Puerto Banus, we are looking for a 2 Client Advisor.

Job description

She / he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities:

• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage.
• Assist customers accordingly with Etro selling ceremony.
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.
• Ensure the achievement of the Store goals, enhancing and developing the business.
• Build and strengthen relationships with customers by developing CRM strategies.
• Establish good group dynamics, through efficient communication.
• Contribute to manage the visual display of the products in accordance with Etro visual guidelines.
• Help ensuring the products replenishment and physical inventory of merchandise.
• Follow Company grooming, accordingly with Etro standards and policies.

Key Requirements:

• Deep passion for fashion and luxury.
• Experience in a similar role within fashion retail companies.
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude.
• Ability to adapt to different customers.
• Team-playing attitude.
• Strong communication skills.
• Ability to work in a dynamic environment.
• Fluent in English. Another language is a plus.