Retail Coordinator & Trainer

Being part of LVMH gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

Reporting to the Retail Manager, the mission of the Retail Supervisor Trainer will be to maximize retail sales of the sell out team in El Corte Inglés and increase the market share, ranking, and productivity of each counter through training and coaching based on dynamism, customer service excellence, and productivity to achieve sales objectives.

Responsibilities:

• Develop sales and manage sales performance by store to reach the target.
• Ensure that the retail population embodies the brand's values and retail projects.
• Motivate BCs to have team spirit and be goal-driven.
• Ensure recruitment of the best qualified counter managers and BCs.
• Enforce strict and regular control of POS Merchandising, decoration, and operating conditions up to the brand standards and following corporate guidelines.
• Prepare and animate trainings.
• Train teams of ECI.
• Train and coach teams of new ECI openings.
• Be exemplary in expertise and selling on the field.
• Measure and monitor sell out team performance following training actions.

The LVMH Group is committed to the prevention of any form of discrimination and the respect of individuality and differences. The LVMH Group recruits and recognizes all Talents.

Skills:

• Analytical & drive to results.
• Deep knowledge of the retail luxury industry.
• Team management and leadership.
• Excellent communication skills & emotional storytelling.
• Passionate and energetic personality able to transmit joy and enthusiasm and to connect with the audience gaining their trust and affection.

Requirements:

• Bachelor's degree in Business Administration, Economics, Finance Degree, or similar. MBA desirable.
• Fluent in English.
• Experience working with Office 365, high level of Excel and Power BI.
• 5 years' experience in retail luxury in management positions.
• Deep knowledge of store operations, retail KPIs, team management, and solid experience in creating and carrying out successful action plans to increase sales or address any unexpected challenges.