Renewal Sales Program Manager

A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI / ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Renewal Sales Program Manager Role

Are you passionate about driving sales efficiency and maximizing customer retention? As a Renewal Sales Program Manager, you'll play a key role in optimizing and executing programs that enhance the effectiveness of our Global Renewal Sales Organization.

You’ll develop and manage renewal sales playbooks, policies, incentive structures, and communication strategies—helping create a seamless and high-impact renewal process.

This is an opportunity to work cross-functionally, build scalable programs, and make a direct impact on company growth and customer retention.

What makes this role interesting?

• Shape Renewal Sales Strategy: Design and implement best-in-class sales playbooks and workflows that drive efficiency and effectiveness.
• Lead Process Optimization: Standardize and improve renewal processes to ensure global consistency, working closely with Quote to Cash teams.
• Impact Incentive Programs: Support the creation of incentive structures that drive key behaviors, reward success, and align with business objectives.
• Enhance Communication & Enablement: Develop training programs, maintain a renewal resource hub, and ensure teams are aligned with policies and best practices.
• Collaborate Across Teams: Work with Sales, Customer Success, Professional Services, and Product teams to ensure a unified renewal strategy and customer experience.

How you will make an impact:

• Increase Efficiency & Consistency: Develop structured renewal playbooks and policies that simplify processes and improve execution.
• Drive Performance & Retention: Optimize sales programs and incentives to enhance renewal rates and customer satisfaction.
• Ensure Compliance & Best Practices: Manage a Quality Management System (QMS) to maintain adherence to renewal strategies and compliance standards.
• Empower Teams with the Right Tools: Maintain and improve the renewal resource hub, making it easier for teams to access critical resources and training.
• Leverage Data for Decision-Making: Analyze performance metrics to assess program effectiveness and continuously refine strategies.

We’re looking for a teammate with:

• 3-5+ years of experience in Sales Operations, Renewals, Revenue Operations, or Program Management within a SaaS or technology company.
• Strong understanding of renewal sales processes, playbook development, and sales strategy execution.
• Experience working cross-functionally with Sales, Customer Success, Product, and Finance teams.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Analytical mindset with experience in tracking, measuring, and optimizing sales programs.
• Excellent communication and presentation skills, with the ability to simplify complex topics.
• Proficiency in Salesforce, Clari, and other sales enablement tools is a plus.
• Fluency in English; additional languages are a plus.

The location for this role is: Barcelona, Spain.

Ready to drive meaningful change? Apply today!

What else do we offer?

• Genuine career progression pathways and mentoring programs.
• Culture of innovation, technology, collaboration, and openness.
• Flexible, diverse, and international work environment.

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs.