Regulatory Compliance Manager, Madrid

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Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

The Role

As we start our expansion into Europe, we are looking for a Local Regulatory Compliance Officer, who will own Dojo’s regulatory compliance programme for Spain; establishing and maintaining a robust compliance framework aligned with regulatory requirements and standards set by the Banco de España.

Reporting into the Head of Regulatory Compliance for Dojo Europe, as the Regulatory Compliance Manager you will play a key role in supporting the delivery of an effective Regulatory Compliance function.

Your role will be responsible for providing support and oversight in respect of regulations covering PSD2, Regulatory Reporting, Consumer Protection and Marketing and Advertising activity. You will have significant interactions with key business stakeholders and external regulatory bodies. This is an exciting and challenging position with the opportunity to work with senior and specialist colleagues across the firm.

This role has been identified as a Controlled Function 2 role under the Central Bank of Ireland’s Individual Accountability Framework Act 2023.

What you will do…

• Lead the provision of advice/guidance to 1st Line functions in respect of the management of regulatory obligations. Provide support to local Senior Management and to the Group Compliance functions (Europe & UK); ensuring execution against regulatory requirements and internal policies.
• Manage the firm's regulatory obligations in Spain, including influencing Senior Leaders, providing advice, review and challenge, rollout, training, and embedding. Distribute periodic compliance guidance and updates to relevant employees.
• Coordinate and oversee timely provision of regulatory reports to Spanish regulatory bodies including Banco de España. Act as the conduit for external regulatory bodies.
• Develop, implement and embed compliance policies, programmes and procedures tailored to Spanish regulatory requirements. Support and drive regular reviews and updates of policies and procedures to ensure continued relevance.
• Provide training and support to other team members on local compliance policies. Support and input to group/firm training content. Foster a culture of risk management and compliance in the branch.
• Proactively monitor regulatory changes in Spain (i.e. PSD2, Bank of Spain guidance, EU regulations etc.). Conduct impact assessments. Communicate regulatory changes and their implications and provide guidance and solutions to the business on relevant regulatory issues.

What you will bring…

• Proven experience in a senior Regulatory Compliance role with both regulatory knowledge and experience implementing compliance programmes.
• In-depth knowledge of the industry’s standards, regulations and payments/e-money regime in Spain; knowledge of the regulatory requirements in other EU/EEA jurisdictions is an additional advantage.
• Strong communication skills with a proven ability to articulate issues in discussions/presentations with senior stakeholders and ability to have a high level of persuasive influence with Senior Management.
• High sense of responsibility and autonomy - 'ready to go' from day one.
• Experience engaging with local regulators and understanding of the challenges faced for a new Fintech in Spain.
• Fluency in Spanish and English; additional languages are advantageous.
• Detail-oriented with excellent communication and interpersonal skills.