Recepcionista de hotel

Job Responsibilities

1. Manage the day-to-day running of the reception, being the first point of contact for any client queries or complaints.
2. Ensure a smooth check-in and check-out process.
3. Ensure all documents and payments have been received before clients' arrivals.
4. Effectively traffic work to maintenance and housekeeping departments as reported to the front desk.
5. Undertake general office duties, including correspondence, emails, filing, answering telephones, and ensuring the smooth running of the reception area.