QMS, Training & Culture of Quality Coordinator

QMS, Training & Culture of Quality Coordinator

Schedule: Full-time
Shift: Day Job
Job: Supply Chain
Travel: Yes, 10 % of the Time

Overview
Quality is a key driver of competitive advantage in the Ice Cream business. The QMS, training, and Culture of Quality Coordinator play a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.

Key Responsibilities:

• Develop, implement, and maintain the Quality Management System in accordance with BG Quality policies & procedures and local legislation.
• Create, review and update quality documentation, including policies, procedures, work instructions, and forms to ensure compliance and clarity.
• Control inside of the BU external certification program (i.e.: FSSC 22000).
• Provide training and support to BU on QMS processes, quality standards, and best practices to foster a culture of quality within the organization.
• Plan and conduct internal audits to assess the effectiveness of the QMS, identify non-conformities, and ensure compliance with established quality standards.
• Manage the CAPA process at the BU level.
• Monitor and analyze quality metrics and performance indicators to identify trends and opportunities for enhancing the QMS.
• Prepare and present reports on QMS performance.
• Champion Culture of Quality Program in the BU.

Professional Skills & Competencies:

• Strong knowledge of food safety regulations and standards: Ensuring compliance with regulations such as HACCP, FSSC22000, and local food labeling requirements.
• Proven experience in quality management within food companies.
• Excellent problem-solving abilities, analytical skills, and attention to detail.
• At least 5 years of relevant experience as QMS leader.
• Experience in virtual teamwork.
• Auditing skills and clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
• Proactive approach: Anticipating potential quality issues, implementing preventive measures, and continuously seeking opportunities for improvement.

The role currently reports to the Quality Expertise, Performance & Innovation Manager.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future for our diverse employees, global consumers, partners, and communities.

Company
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Our policies & flexible working
At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.

These policies and practices include:

• Agile working, which gives employees the possibility to work remotely and flex their own hours, whilst ensuring business needs are met.
• Flexible working arrangements including, but not limited to, part-time and job share opportunities.
• Enhanced leave policies - all employees taking maternity or shared parental leave have up to 16 weeks’ paid leave.
• Practical support including, nursery benefits and back-up care for parents and carers.
• A constant focus on wellbeing for employees, including regular health checks, mental health support and our Employee Assistance Programme.