Project Leader

Job Description :

Manages, oversees and controls the project(s) from receiving to delivery. Receives projects from Clients.

Ensures proper preparation of materials. Maintains control of all files and other work products according to company standards.

Ensures delivery of project files and billing details to the PTS, Client FTP and/or email.

Project Creation & Preparation (PTS):

1. Job Order (JO) creation.
2. Delivers project files and closes delivery task.

Manages Client e-mails and establishes complete project specification sheets for each deliverable project.

Attaches all relevant production updates/instructions.

Project coordination with Team leaders and specification review to ensure completeness of specifications on daily arrivals.

Specs review of ongoing projects.

Planning:

1. Ensures planning of daily deliveries.
2. Establishes weekly capacity planning.

Daily meetings to ensure proper project coordination.

Customer Relations Management:

1. Pro-active communication.
2. Email Etiquette and Production queries.
3. Management of client inquiries and complaints, and communicate solutions.

Quality Reporting:

1. All quality-related issues must be reported to the Compliance Officer.
2. Ensures quality issues before delivery are reported and solved.

Job Requirements:

1. 4-year Bachelor’s degree in any course.
2. At least 3 to 5 years experience in some aspect of the publishing process (XML, Graphics, Composition, QC) and 1 year experience in a lead role.
3. Knowledge of basic quality assessment methods.
4. Training or experience in project management methodology (planning, organizing, tracking).
5. Basic leadership skills for guiding and coaching.