Program Coordinator

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Corporate Relations Manager @ Absolute Internship | Customer Success, Business Development | DEI Advocate

About the job :

International Program Coordinator in Shanghai (Training in Barcelona - 2 weeks)

The International Program Coordinator role is designed to train with the Student Success Team of Absolute Internship in Barcelona, then research, plan and eventually coordinate the onsite program in one of our host cities: Bangkok, Barcelona, Hong Kong, Krakow, Lisbon, London, Madrid, Paris, Seoul, Shanghai, Singapore, Stockholm, or Tokyo.

Location : Shanghai

Type : Full-time, paid internship

Duration : May 7th - August 28th

To apply please send a CV and cover letter in English indicating which program location you are applying for.

THE ROLE :

There is work that is exciting but doesn't offer any chances for a long-term career. There is work that pays well but is boring. There is work and jobs with a career journey that offers no flexibility, and then there are jobs that are not only versatile, promote creativity and flexibility, team spirit and entrepreneurial thinking but can also be the start of an inspiring international career.

Does this sound interesting?

WHO WE ARE :

• We’re travelers, innovators, thinkers, and doers.
• We help students discover the world.
• Open and collaborative – we all work together.
• We’re small, but mighty and global - we have programs all around the world.
• Our Absolute company culture is vibrant, international, diverse, and definitely unique.

WHO YOU ARE :

• You are self-starting, resourceful, entrepreneurial, tech-savvy, endlessly curious, and highly ambitious.
• You have effective time management and organization skills, strong communication and interpersonal skills, a positive attitude, and a growth mindset.
• You’re deeply familiar with the city we’re hiring for, blending your entrepreneurial spirit and endless curiosity to navigate its unique culture with ease and expertise.
• You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.

Main tasks of the internship :

Part 1 : Orientation, training, and program integration

• Complete training and orientation for the first three weeks on the job.
• Research and help the Operations team book and plan the activities in your assigned city.
• Liaise and communicate with our students via phone and email before and during the entire program.
• Help the Operations team complete all the documentation needed from the students before their arrival.
• Program Operations Support.

Part 2 : Program Coordinator in assigned Program Location

The Program Coordinator’s Responsibilities :

• Plan program events and program logistics for students with a given budget together with the Student Success Team.
• Act as a role model for participants by conducting yourself in a mature, responsible, and professional manner throughout the program time.
• Lead and support in the areas of customer service, resident advising, marketing and promotions, community building, and event planning and execution.
• Act as health & safety support for students on site.
• Collect marketing material such as photos and videos from students.

IDEAL QUALITIES AND EXPERIENCE :

The ideal candidate will be :

• Previous study or intern abroad experiences a must.
• Bachelor’s Degree or currently pursuing or Master’s degree.
• Passion for international experiences with a global mindset.
• Resourceful.
• Strong communicator with excellent writing, verbal, and presentation skills in English.
• Highly organized and able to prioritize multiple competing requests.
• Comfortable building relationships with people on behalf of the brand.
• Social media savvy and a strong sense of Customer Service.
• Able and eager to wear many hats and collaborate with a small (but mighty!) team.
• You should speak one of these languages: Thai, Spanish, Polish, French, Portuguese, Swedish, Japanese, Korean, Cantonese, or Mandarin (as part of the internship, you will travel to our program locations).

Skills you will gain during your time at Absolute Internship :

• Strong communication skills both in writing and verbal.
• Deep understanding of different industries, types of companies, and internship roles.
• Ability to identify internship opportunities for different internship areas.
• Understanding of different international markets per program location.
• Ability to effectively communicate with our clients (both students and companies) in a consultative manner.
• Ability to work under pressure and stressful situations with international people.
• Ability to navigate and solve challenges via email, phone and in-person in cross-cultural situations.

Expectations and goals :

• Key mission: Support our students and ensure a smooth customer experience.
• You should expect: A lot of research, follow-ups, emails and phone calls, meeting companies and networking, and cultural differences that you must respect and adhere to.
• We expect: Professionalism at all times, promptness in terms of communication (12-hour email response policy), proactiveness, independent work, and speaking and writing in a professional business language via email and phone.
• Please note that your internship location will correspond to the city where the program you are supporting is based.