Portuguese Telesales Agent

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Become a part of an international company that helps over 16 million people globally and has been around for over 100 years! Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you!

Your Role

Answering inbound calls with a repair request for appliances. You should have a strong commercial profile, capable of making sales and hitting targets.

Responsibilities

1. You will be part of an elite team that shows best practices and tests new products and materials.
2. You will be answering inbound calls in Portuguese and offering insurances to consumers.
3. Consumers that have purchased a new appliance will give you a call to register their appliances. Your role will be to capture all the details and confirm the registration.
4. Once that is done, we will expect you to explain the legal warranty and offer additional insurance.
5. You should have a strong commercial profile, good knowledge of sales techniques, and know how to deal with objections.
6. You should also have strong customer service skills, be used to working to targets, and adapt to changes in products.
7. You should be a strong communicator, able to provide insightful feedback on processes and best practices.

Required

1. Languages: Fluent in Portuguese and English (Spanish would be a plus).
2. Able to effectively communicate with customers.
3. At least 1 year of sales experience.
4. Dynamic, rigorous, diplomatic, and highly communicative.
5. Easy adaptability to different partners.
6. Teamwork and proactive attitude.
7. Excellent customer service skills.

Benefits

1. Part-time job, from Monday to Friday (30 hours).
2. Good stable salary with high sales commissions.
3. Restaurant tickets.
4. Company life insurance.
5. Young, dynamic, international work atmosphere with comfortable work conditions.

Location

Hybrid (2 days office/3 days home) in Madrid.

Languages

1. Native Portuguese (from Portugal due to cultural aspect) + English (B2). Spanish would be an advantage.

Experience

Sales experience: 6 months.

Type of Position

Part-time, indefinite contract.

Salary

€13,125.00 - €15,000.00 per month.

Benefits

1. Training program.
2. Life insurance.

Work Schedule

Monday to Friday.

Flexible Language Requirement

Spanish not required.

Types of Additional Compensation

1. Monthly bonus.
2. Commission plan.

Job Location

Hybrid telework in 28040 Madrid.