Optics Software Engineer

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Descripción del trabajo

Join a rapidly expanding global leader in precision technology! Remote People, in collaboration with a top innovator in high-precision GNSS solutions, is looking for a results-oriented Technical Support Engineer to be part of their dynamic team in Spain.

Our client is dedicated to delivering cutting-edge positioning and timing solutions for precision agriculture, construction, and land surveying industries. With a commitment to innovation and growth, they’re transforming how professionals operate across various sectors.

As a Technical Support Engineer, you’ll play a vital role in ensuring that partners, resellers, and clients receive comprehensive training on our precision agriculture solutions. You’ll be the go-to expert for technical support, enabling users to demonstrate, install, and utilize products effectively.

Main Responsibilities:

• Ensure successful onboarding of new partners, focusing on both hardware and software aspects.
• Provide timely technical support and training through various channels - email, phone, web conference, and in person.
• Foster strong relationships with resellers and clients, managing their product updates and technical inquiries.
• Conduct problem analysis to resolve product-related issues, including follow-up, testing, troubleshooting, and identifying potential enhancements.
• Support sales functions as a technical consultant for agriculture machinery applications.
• Develop and update training materials to enhance user understanding.

Requirements:

• Bachelor’s degree in engineering, preferably related to agriculture machinery applications.
• 1-5 years of experience in customer service, technical support, or technical training within agriculture machinery.
• Strong problem-solving and analytical skills.
• Fluency in Spanish and English (written and verbal) is essential.
• Excellent presentation and public speaking skills, including training and technical demonstrations.
• Comfortable learning new computer applications.

Location: Remote within Spain (with the possibility of future office expansions)

Travel Requirements: This position includes occasional travel across Spain for client visits, trade shows, and strategic account meetings.

What’s on Offer:

• An opportunity to work with an innovative company that values your contributions.
• A dynamic work environment with excellent career prospects.
• Opportunities for personal and professional development.
• Standard Spanish employment contract - Permanent, Full time

Ready to take the next step in your technical career? Apply now and be part of a team that shapes the future of precision technology!