Online Distribution Manager

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Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Manager of Leisure Strategic Partnerships to join our dynamic team here at Radisson Hotel Group!

The Manager of Leisure Strategic Partnerships holds a pivotal role within our organization, collaborating closely with the Director of Strategic Partnerships to optimize revenue streams through strategic alliances in the leisure B2B segment. They are responsible for managing key accounts, ensuring smooth communication channels, and nurturing strong relationships with our partners.

This role involves leading the development and implementation of strategies in partnership with our Distribution and Revenue Management teams. The goal is to maximize net revenues globally, relying on insightful recommendations and impactful decision-making to drive revenue optimization initiatives forward.

Moreover, the Manager actively promotes collaboration across departments, including sales, e-commerce, marketing, revenue management, and distribution teams. By aligning strategies and goals, they ensure a cohesive approach to achieving revenue targets and strengthening our market position.

Acting as a liaison between our distribution system team and the commercial organization, the Manager ensures seamless integration of distribution strategies with broader commercial objectives. They play a crucial role in monitoring and analyzing the performance of our distribution partnerships, identifying opportunities for improvement, and implementing adjustments to enhance partnership effectiveness and revenue generation.

In essence, the Manager of Leisure Strategic Partnerships is instrumental in driving revenue growth within the leisure B2B segment through strategic partnerships, analytical prowess, and effective collaboration across departments.

1. Partnership Management and Support: Lead efforts to maintain and strengthen existing partnerships, organizing and facilitating meetings, including Quarterly Business Reviews, to review partnership performance, and ensuring accurate distribution of rooms and rates among partners while overseeing production reports - 30%
2. Identifying and Exploiting Revenue Opportunities: Conduct an in-depth analysis of current partner volumes and opportunities within the RHG B2B platform, working closely with the person leading the platform. Identify gaps and areas for improvement, leveraging data-driven insights to propose workarounds and alternative strategies. Present findings to internal stakeholders, aligning with the company's strategic objectives. Lead the execution of pricing strategies to maintain rate integrity and maximize revenue for RHG's portfolio - 40%
3. Account Management, Operational Support, and Project Deployment: Provide leadership in commercial account management support for designated accounts, nurturing strong relationships with key stakeholders, developing detailed account profiles and plans, and overseeing project deployment related to account management and partnership initiatives to ensure effective execution and alignment with strategic objectives - 20%
4. Facilitating Communication and Relationship Building: Act as a liaison between internal departments and external partners to facilitate effective communication and collaboration, foster connections among stakeholders involved in global, regional, and local accounts to strengthen relationships, and lead efforts in aligning partner activities with the company's long-term plan and strategic objectives - 10%

If applicable and based on the type of partnership(s), this role supports the Company in reaching marketing target(s) and optimizing spend.

1. Industry Knowledge: Understanding the hospitality industry's distribution channels, revenue management principles, and partnership dynamics is crucial.
2. Analytical Skills: The ability to analyze data, interpret metrics, and derive actionable insights is essential.
3. Communication Abilities: Strong communication skills, both verbal and written, are necessary for effective collaboration.
4. Strategic Thinking: Success requires the capacity to think strategically and align partnership activities with organizational goals.
5. Relationship Management: Building and maintaining strong relationships with partners and stakeholders is vital.
6. Project Management: Effective project management skills are essential for coordinating initiatives and tasks.
7. Adaptability: Being able to adapt to changing market conditions and organizational priorities is important.
8. Problem-Solving Abilities: The capacity to identify challenges and propose solutions is vital.
9. Negotiation Skills: Strong negotiation skills are beneficial for securing favorable partnership agreements.
10. Attention to Detail: Being meticulous and detail-oriented is crucial for accurate data analysis and reporting.
11. Cross-Functional Collaboration: Collaboration with various departments is essential to align strategies and objectives.

Job requirements and qualifications:

Minimum education: Bachelor's or Master's degree from accredited university - E-commerce, Marketing, Business Administration, Hospitality or related major preferred.

Minimum experience: At least three years’ business experience in an international environment with a focus on sales, revenue management, account management and e-commerce. Experience gained in B2B partnerships, OTA, Wholesaler or Hospitality group and previous revenue ownership an advantage.

Language skills: Fluent English both written and spoken, additional language skills are welcome.