Norwegian-Speaking Technical Support Advisor Malaga, Spain

Sé de los primeros solicitantes.
TN Spain
Málaga
EUR 30.000 - 50.000
Sé de los primeros solicitantes.
Hace 7 días
Descripción del empleo

Social network you want to login/join with:

Client:

Cross Border Talents

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

06.03.2025

Expiry Date:

20.04.2025

Job Description:

Are you a Norwegian speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga!

Why Join Us?

  • Work in a multicultural and international environment
  • Career growth opportunities with specialized training
  • Competitive salary and benefits package
  • Fully paid training on company processes and technology
  • Office in the heart of Malaga

Responsibilities:

  • Provide 1st-level IT support via phone, email, chat, and self-service portal
  • Assist employees with system operations and troubleshooting
  • Perform root cause analysis and resolve technical issues remotely
  • Monitor and categorize IT tickets in the ITSM system
  • Use internal knowledge databases for efficient issue resolution
  • Collaborate with 2nd-level support teams and external providers

Requirements:

  • Fluent in Norwegian (C1 level) both written and spoken
  • Good command of English (B2 level)
  • Experience in 1st or 2nd level IT support, ideally in a large company environment
  • Strong knowledge of Windows 10, Office 365, MS Teams
  • Familiarity with ITSM ticketing systems (ServiceNow preferred)
  • Analytical mindset and problem-solving skills
  • High customer service orientation and attention to detail
  • Willingness to learn and develop technical skills

What We Offer:

  • Competitive salary based on experience and performance
  • Full paid training on company tools and processes
  • Career development programs and specialized courses
  • Friendly and dynamic work environment
  • Guidance and support for career growth
  • Work schedule: Monday to Sunday, 09:00 AM - 06:00 PM (39 hours per week)
  • Office in central Malaga

Why Malaga?

  • Warm Mediterranean climate and beautiful beaches
  • Affordable cost of living and excellent quality of life
  • Thriving international expat community
  • Rich cultural heritage and vibrant social scene

Ready to start your journey? Apply today!

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