Network Deploy Technician, Infrastructure Delivery | [GV-709]

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Position: Network Technician
We are looking to hire a Network Technician to join our growing team within Networking. Your responsibilities would involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. You will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.

Key job responsibilities

1. Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
2. Managing work priorities through ticketing system and workflows & collaborating with various stakeholders to remove project obstacles.
3. Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
4. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
5. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
6. Completing customer requests via Remedy trouble ticketing system and project management workflows.
7. Participating in the migration, basic configuration and rollout of new or upgraded hardware.
8. You will be required to travel, up to 20% travel outside traditional work area may be required possibly including international travel.

Minimum Requirements:
- High school or equivalent diploma
- Experience with computer hardware troubleshooting and repair
- Experience in networking
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Must be fluent or at least advanced level in English.
*Please submit CV in English.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.