Multilingual Customer Support Specialist, Santa Cruz de Tenerife

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Client:

Hubstaff

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

06.03.2025

Expiry Date:

20.04.2025

Job Description:

Role Overview: We are on the lookout for talented, multilingual individuals fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.

What We Are Looking For:

1. Experience: Proven experience in customer service.
2. Skills: Exceptional multitasking abilities, organisational skills, and strong communication and interpersonal skills.
3. Soft Skills: A genuine desire to offer human-centred support, ensuring our customers feel heard and appreciated. If you have excellent soft skills, we want to hear from you!

Responsibilities:

1. Customer Outreach: Initiate calls to customers to offer assistance, resolve issues, and provide product or service information.
2. Understand and resolve customer inquiries efficiently and empathetically.
3. Collaborate with a multicultural, dynamic, and enthusiastic remote team.

Requirements:

1. Language Proficiency: Fluent in English (additional languages are a plus).
2. Interpersonal Skills: Excellent communication abilities, a customer-centric approach, flexibility in working hours, and a positive, enthusiastic attitude.

Why Join Us:

1. We have stimulating brainstorming sessions with smart and creative people.
2. We have regular team building events.
3. We receive continuous support from our dedicated Development department.
4. Everyone in the company is a direct manager of challenging projects, keeping the work dynamic and exciting.
5. Everyone has the chance to implement their own ideas, participating actively in the decision-making process.
6. We offer the chance to enhance personal skills through a wide range of courses, lately based especially on AI, and follow a personalised growth path.

Apply Now: If you're ready to take your customer support career to the next level we want to hear from you!

Elevate your career with Eli Z Group where innovation meets passion. Apply now and make a difference!