Madrid MiStore Service Repair Technician(A160191)

Madrid MiStore Service Repair Technician (A160191)

1 week ago Be among the first 25 applicants

Responsibilities

• Diagnose and troubleshoot issues on various mobile phone models, including hardware, software, and connectivity problems;
• Perform repairs on devices, such as screen replacements, battery replacements, and other component repairs;
• Conduct thorough testing to ensure that repairs meet quality standards and are fully functional;
• Communicate with customers regarding repair needs, timelines, and costs in a professional manner;
• Maintain an organized and clean workstation, managing tools and equipment.

Qualifications

• Certification in electronics, mobile device repair, or a related field is preferred;
• Proven experience as a mobile phone repair technician, with expertise in both hardware and software troubleshooting;
• Familiarity with various mobile phone brands and models, including iOS and Android systems;
• Strong attention to detail and problem-solving skills;
• Basic computer skills for record-keeping and customer communication;
• Excellent communication skills and a customer-focused attitude;
• Fluent in English to communicate effectively with customers and team members.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Customer Service

Industry: Telecommunications, Appliances, Electrical, and Electronics Manufacturing, and Technology, Information and Media